Flat Rate Technician

Bill Brown Ford; Livonia (MI); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health care options

401k with company match

Training and growth opportunities

State-of-the-art facilities

Job summary

Bill Brown Ford is seeking an experienced Flat Rate Technician to join our team. You will perform repairs and maintenance in accordance with factory and dealership specifications while meeting time standards to ensure an excellent customer experience.

Join a Fortune 500–level dealer known for growth, comprehensive benefits, and a collaborative, safety‑minded work environment. If you value quality service and teamwork, apply today.

Qualifications

• 3+ years of dealership experience.
• Safe working knowledge of shop tools and equipment.
• Brand knowledge preferred, but not required.

Responsibilities

• Perform repairs and maintenance according to factory and dealership specifications.
• Adhere to time standards to ensure efficient service.
• Communicate technical information to Service Advisors.
• Follow safety and regulatory guidelines.

Skills

Dealership experience

Team player

Safety compliance

Customer service mindset

Tools

Shop tools

Job description

Overview

Bill Brown Ford, a Penske Automotive Group dealership, is looking for an experienced Flat Rate Technician to join our team and deliver extraordinary customer experiences. As a Flat Rate Technician, you will perform repairs and maintenance work in accordance with factory and dealership specifications and time standards to ensure an excellent customer experience.

What We Have To Offer

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor\'s Best Places to Work
• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.
• State-of-the-art facilities and excellent working conditions.

What We Are Looking For

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Safe working knowledge of shop tools and equipment, 3+ years of dealership experience. Brand knowledge is preferred, but not required.

What You Can Bring To The Table

• Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs.
• Excellence: Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards.
• Communication: Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors.
• Accountability: Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate.
• Safety: Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment.

Apply With Us

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry. Apply with us today!

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver\'s license and have a good driving record.