Flat Rate Technician

Mercedes-Benz of Fairfield CT; Fairfield (CT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health care options

401k with company match

Career growth opportunities

Best Places to Work recognition

Job summary

Mercedes Benz of Fairfield is seeking an experienced Flat Rate Technician to join our PAG-affiliated dealership team. You will perform repairs and maintenance per factory and dealership specifications and time standards to deliver an exceptional customer experience.

We value genuine customer focus, teamwork, strong work ethic, and safe use of shop tools. 3+ years in a dealership is preferred to help uphold high service standards.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive team-player attitude.
• Strong work ethic in a fast-paced, results-driven environment.
• Safe working knowledge of shop tools and equipment; dealership experience preferred.

Responsibilities

• Perform repairs and maintenance per factory and dealership specifications and time standards.
• Deliver an exceptional customer experience through quality workmanship.
• Communicate technical information clearly with Service Advisors.

Skills

Customer experience mindset

Team player

Work ethic

Shop tools knowledge

Tools

Shop tools & equipment

Job description

Mercedes Benz of Fairfield, a Penske Automotive Group dealership, is looking for an experienced, Flat Rate Technician to join our team and deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a Flat Rate Technician, you will perform repairs and maintenance work in accordance with factory and dealership specifications and time standards for an excellent customer experience.

What We Have To Offer

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work
• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.
• State-of-the-art facilities and excellent working conditions.

What We Are Looking For

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Safe working knowledge of shop tools and equipment, 3+ years of dealership experience. Brand knowledge is preferred, but not required.

What You Can Bring To The Table

• Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs.
• Excellence: Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards.
• Communication: Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors.
• Accountability: Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate.
• Safety: Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.