Flat Rate Technician

BMW of Bloomfield Hills; Bloomfield Township (MI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health care

401k with match

Career growth

Training programs

Great culture

Job summary

BMW of Bloomfield Hills is looking for an experienced Flat Rate Technician to join our team and deliver extraordinary customer experiences. You will perform repairs and maintenance in accordance with factory and dealership specifications, ensuring quality and efficiency.

As a valued member of Penske Automotive Group, you’ll benefit from a comprehensive benefits program, training, and opportunities for career growth in a supportive, values-driven culture.

Qualifications

• 3+ years of dealership experience.
• Safe working knowledge of shop tools and equipment.
• Brand knowledge is preferred, but not required.
• Genuine interest in providing an exceptional customer experience.

Responsibilities

• Perform repairs and maintenance per factory and dealership specs.
• Deliver an excellent customer experience.
• Communicate effectively with Service Advisors.
• Adhere to safety and regulatory guidelines.

Skills

Dealership experience

Customer service

Team player

Strong work ethic

Communication

Shop tools knowledge

Tools

Shop tools

Job description

BMW of Bloomfield Hills, a Penske Automotive Group dealership, is looking for an experienced, Flat Rate Technician to join our team and deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a Flat Rate Technician, you will perform repairs and maintenance work in accordance with factory and dealership specifications and time standards for an excellent customer experience.

What We Have To Offer

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work
• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.
• State-of-the-art facilities and excellent working conditions.

What We Are Looking For

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Safe working knowledge of shop tools and equipment, 3+ years of dealership experience. Brand knowledge is preferred, but not required.

What You Can Bring To The Table

• Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs.
• Excellence: Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards.
• Communication: Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors.
• Accountability: Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate.
• Safety: Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.