Flat Glass Technician

Glass-Doctor; Randallstown (MD); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Full-time schedule (35-40 hrs/wk)

401(k) and paid time off

Bonus program based on weekly sales

Job summary

Glass Doctor is hiring a Flat Glass Technician to install and repair residential and commercial glass, mirrors, and hardware. You will measure accurately, prepare estimates for customers, and assist in selling additional glass products and services.

The role requires safe operation of ladders and equipment, with training to enhance skills. We offer a 35–40 hour work week, competitive hourly pay, and a bonus program based on weekly sales.

Qualifications

• Experience in glass is preferred but not required.
• Experience in construction or handyman work can substitute for glass experience.
• Ability to measure accurately using tape measures and levels.
• Physical ability to work with ladders, scaffolding and related equipment.
• No fear of heights on ladders or lifts.
• Proficiency with tablet-based technology for job management.

Responsibilities

• Perform accurate measuring and provide estimates to customers for glass repair/replacement.
• Install glass, mirrors, hardware, and related products for replacement and new installations.
• Manage materials and stock in the service vehicle; keep tools in good condition.
• Assist in selling glass products and services using marketing collateral and upselling techniques.
• Cut flat glass and mirrors to specified dimensions.
• Keep invoices and routes updated; complete daily/weekly reports.
• Execute service with Advanced Training (SWAT).
• Cross-train in related positions as needed.

Skills

Measurement skills

Communication skills

Safety awareness

Physical stamina

Driving ability

Tools

Tablet-based technology

Job description

About the jobWe specialize in all things glass. Established in 1962 with one shop in Seattle, WA. today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience.The Flat Glass Technician is a key member of our team responsible for the quality and efficient installation of residential and commercial flat glass and related glass products such as windows, storefronts, mirrors, display cases, shower doors, etc. You will assist in developing new customers by identifying opportunities to sell additional work. Exemplifying our code of values, you show respect and courtesy to all customers and employees. We call our Technicians, Specialist; because we are a cut above the rest. We are always looking for people with the 'right stuff' to be a part of our team.Are you self-motivated, thrive in fast moving environments, and able to manage time to effectively meet deadlines? With proven communication skills, the right technician should be eager to learn from trained professionals and take the next step in their career.Specific Responsibilities:Perform accurate measuring and provide accurate job estimates to customers seeking glass repair/replacement servicesInstall glass, mirrors, door and window hardware for replacement and new installation jobsHelp ensure the efficient use of materials and maintain adequate stock of supplies and tools in service vehicleAssist in selling flat glass products and services to customers using marketing collateral and upselling techniquesCut flat glass and mirrors according to specified dimensions and patterns.Keep company vehicle and equipment properly serviced, clean, and in good working order and conditionComplete invoices, daily route sheets, and weekly reports as requiredExecute Service with Advanced Training (SWAT)Perform other duties as needed which may include cross-training in related positionsJob Requirements:Prior experience in glass preferred, but not requiredExperience in construction, handyman work, etc. may be substituted for prior glass workAbility to measure accurately and use tape measures and levelsPhysical ability to work with ladders, scaffolding and related equipment required for glass installationNo fear of heights on a ladder or liftProficiency navigating tablet-based technologyExcellent communication skillsAbility to safely and legally transport service vehicles from one job site to the nextPositive attitude and willingness to deliver top customer service.Benefits:Competitive pay: $19.00 - $25.00 per hour, depending on experienceFull-time schedule (35-40 hours per week) Monday to Friday401(k) and paid time offBonus program based on weekly sales!We are actively interviewing for this role. Apply today to take the next step in your career with Glass Doctor!