Flat Glass Technician

Synergistic International LLC; City of Syracuse (NY); On-site; USD 23,419 - 48,216; Full time

Benefits offered by this job

Flexible schedule

Paid training

Bonuses & incentives

Company-provided vehicle

Benefits package

PTO and vacation

Job summary

Synergistic International LLC is seeking experienced Glazier and Flat Glass Installer in the City of Syracuse, NY. You will provide essential services to residential and business customers, ensuring their safety and satisfaction with precise glass installations and repairs.

Applicants must have at least one year of relevant experience, excellent customer service skills, and be comfortable with heights. The role offers a flexible schedule with a pay range of $17–$35 per hour, which is based on experience.

Qualifications

• One year or more of glass installation experience, with glass cutting experience preferred.
• Must be insurable with a valid driver’s license and clean driving record to operate a company vehicle.
• Comfortable with heights and using mobile technology.

Responsibilities

• Install flat glass products for doors, storefronts, windows, showers, etc.
• Take precise measurements to ensure proper fit.
• Evaluate customer needs and explain services effectively.

Skills

Flat glass installation experience

Customer service skills

Attention to detail

Tools

Basic tools of the trade

Job description

Do you love installing glass and you’ve been doing it for more than a year? Then keep reading… ONE YEAR minimum Experience requirement to apply. All applicants that apply and do not have experience should apply for the training position.

This position requires previous flat glass experience.

As a Glazier and Flat Glass Installer at Glass Doctor, you will be helping our residential and business customers, often in times when they need it most. When something cracks or shatters, you’ll put the customer at ease, making sure their home or business is safe and looking good!

We invest in our people and will make sure you have the training, tools, and process to be successful.

Your Responsibilities as a Glazier and Flat Glass Technician

As a Glass Doctor Glazier and Flat Glass Technician, you are a vital part of our team. You will be the person that provides top‑notch customer service while showcasing your solid craftsman skills for flat glass installation services.

What You’ll Do

• Install flat glass products for doors, storefronts, windows, showers, mirrors, tabletops, and other glass‑related items.
• Do repairs as necessary.
• Cut glass to size for custom projects.
• Take precise measurements to ensure materials meet specified dimensions.
• Evaluate the customer’s home or business as part of the Glass Doctor service to determine additional needs.
• Put customers at ease, effectively explaining the services needed to resolve their issues.
• Collect payment from customers for the work performed.

How You’ll Succeed at Glass Doctor

• Excel at exceptional customer service: You’re more than an installer; you deliver a high‑quality customer experience.
• Have an eye for perfection: You must have a high level of attention to detail. Exact measurements are crucial.
• We schedule your day: You don’t have to worry about scheduling – we do it for you. Your responsibility is to complete jobs on schedule.
• Identify additional opportunities: Our customers view you as the trusted expert to recommend future needs.

Job Requirements

• One year or more of glass installation experience, with glass cutting experience preferred.
• Knowledge and understanding of basic tools of the trade.
• Must be insurable with a valid driver’s license and clean driving record to operate a company vehicle.
• Ability to lift 50 lbs. independently.
• Comfortable with heights, ladders, and lifts.
• Comfortable using mobile technology and digital software.
• Verification of prior job experience via reference checks.

This Job Is NOT For You If…

• You are okay with measurements being "close enough". Measurements need to be super accurate to a fraction of an inch.
• You dismiss a broken window as a trivial issue. We consider glass breaks an emergency and safety concern.
• You treat Monday mornings as optional. We depend on punctuality.

What We Offer to Employees

• Flexible schedule
• Paid training
• Bonuses & incentives
• Company‑provided vehicle and technology for business use
• Benefits package
• PTO and vacation

The pay range for this position depends on your level of experience as a glazier and flat glass installer: $17–$35 per hour.

At Glass Doctor, we value your expertise and invest in your growth through continuing training.