Flagship Visual Merchandiser - Chicago Experience & Impact

BoF Careers; Chicago (IL); On-site; USD 33,000 - 36,000; Full time

Job summary

Burberry in Chicago seeks an Associate Visual Merchandiser to lead the Chicago flagship's visual storytelling, translating global direction into locally inspired customer journeys and brand moments.

You will work with store teams and regional partners to deliver window and product presentations, manage floor moves, and maintain high presentation standards through regular updates and hands-on installations.

Qualifications

• Three or more years of visual merchandising experience in fashion, luxury, premium or high-volume retail; flagship or large-format store experience preferred.
• Portfolio demonstrating windows, mannequin styling, product presentation, space planning and commercial visual execution preferred.
• Strong fashion awareness, creative judgement and understanding of current visual merchandising trends and best practices.
• Commercial mindset with the ability to interpret sales and inventory information and translate insight into visual actions.
• Excellent organisation, project management, communication and cross-functional collaboration skills.
• Strong written and verbal communication skills, with the ability to share clear direction, build effective partnerships and keep stakeholders informed in a fast-paced environment.
• Comfort with hands-on installation work and the safe use of ladders, basic tools and visual merchandising equipment.
• Proficiency in Microsoft Office; familiarity with Adobe Creative Suite or similar visual design tools is advantageous.
• Flexible availability aligned to store and launch needs, which may include early mornings, evenings, weekends and occasional travel.
• A degree or formal study in visual merchandising, fashion merchandising, interior or spatial design, visual communications, or a related discipline is a plus.

Responsibilities

• Own and execute the visual merchandising strategy for the Chicago flagship, translating global and regional direction into a compelling, locally relevant customer journey.
• Deliver windows, mannequin styling, product presentations, feature areas, signage, seasonal launches, floor moves and special events to the highest brand standard.
• Use sales performance, sell-through, inventory levels, customer behaviour and local market insight to optimise space, product placement and visual storytelling.
• Partner with Store Management, Retail, Merchandising, Marketing and regional Visual Merchandising teams to align commercial priorities, launches and execution plans.
• Maintain exceptional daily presentation standards through regular floor walks, timely refreshes and rapid response to changing trading priorities.
• Coach and provide in-the-moment guidance to store colleagues on brand standards, styling, product placement and ongoing maintenance.
• Coordinate props, materials, fixtures and suppliers, and deliver installations safely and on time.
• Document completed installations and provide clear feedback on product performance, customer trends, execution challenges and local opportunities.
• Travel occasionally to support store openings, seasonal installations, events, training or other business needs, as required.

Education

Visual merchandising degree or formal study

Tools

Microsoft Office

Adobe Creative Suite

Job description

Burberry in Chicago seeks an Associate Visual Merchandiser to lead the Chicago flagship's visual storytelling, translating global direction into locally inspired customer journeys and brand moments.

You will work with store teams and regional partners to deliver window and product presentations, manage floor moves, and maintain high presentation standards through regular updates and hands-on installations.