Fixed-term - Store Manager Metzingen H/F

Balmain; California (MO); On-site; USD 70,000 - 100,000; Full time

Job summary

A leading fashion company is seeking a Store Manager for their new outlet in Metzingen. The role entails driving sales and customer satisfaction by leading and developing a dedicated team. Candidates should have extensive experience in retail management, excellent leadership skills, and the ability to foster a client-centric environment. Fluency in German and English is essential, and further language skills would be an asset.

Qualifications

• 5+ years of experience as a Store Manager.
• Experience at Metzingen is a plus.
• Fluent in German and English; a third language appreciated.

Responsibilities

• Lead team to achieve sales targets and excel in customer service.
• Set action plans for achieving monthly/annual targets.
• Coach team members to ensure ultimate levels of service.

Skills

Leadership

Customer Service

Sales Performance

Team Motivation

Fashion Knowledge

CRM Analysis

Problem Solving

Multilingual Communication

Job description

Contrat

CDD

Temps complet

Join our teams for the opening of our Metzingen Outlet!

As a Store Manager, you will be responsible for:

• Leading the team to achieve ambitious sales targets and excel in customer service while supporting Client Development objectives to increase loyalty, retention and generate new business
• Set targets and lead team to achieve sales growth and improvements in level of service
• Propose challenges to the team to motivate them to reach their targets
• Set actions plan to achieve monthly/annual target while reinforcing sales techniques toward the team
• Coach the team to become experts in our product and to deliver ultimate levels of service
• Minimize loss by ensuring all loss prevention procedures are followed
• Ensure provision of a safe working environment to ensure staff and customer wellbeing
• Coordinate all policies and procedures for stock management and deliveries.
• Manage client experience ensuring highest standards are met
  Daily monitored of KPIs and sales results. Track sales performance through weekly and ad-hoc reporting
• Establish a training and development program to support team growth and progression
• Develop relationships with our VIP clients thanks to your personal network and professional social media activity (We Chat, Instagram, Facebook, What's app)
• Constantly maintain the visuals guidelines and standards of presentation
• Prepare and monitor rolling inventory and annual fiscal inventory
• Report activity with qualitative comments and set action plans if needed
• Work closely with retail management to ensure client needs are met through all critical functional activities
• Analyze CRM information to understand client data and build communication campaigns
• Prepare client lists and help implement clientelling actions
• Perform client insights / analysis and propose specific actions plans to improve performance

1-year fixed-term contract starting in September 2025.

Profil

Experience for more than 5 years as Store Manager. An experience at Metzingen would be ideal.
Leader with the ability to direct, inspire and motivate a team to reach targets
Experienced in dealing with and resolving employment relations issues
Client centric and focused on exceptional service standards
Driven with a strong work ethic and professionalism
Ability to work with a variety of people in various disciplines
Must be energetic, self-motivated and organized
Must have a strong Fashion knowledge
Results driven (sales, KPI, bonus)
Fluent in German and English. A third language would be appreciated (Russian, Ukrainian,etc.)

EMEA

Référence

2025-770

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