Fixed Route Operator

Matatransit; Memphis (TN); On-site; USD 28,000 - 39,000; Full time

Job summary

MATA Memphis seeks a Fixed Route Operator to drive coaches and vans on scheduled routes, assisting passengers including the disabled and elderly. You will operate radios, collect fares, and provide route information.

The role requires a valid CDL with P endorsement, English proficiency, and the ability to pass safety and written tests. This is an on-site position in Memphis, TN with standard hourly pay.

Qualifications

• High school diploma or GED required.
• Must read, write and speak English; perform basic math.
• Must have Class A or B CDL with 'P' endorsement.
• Must pass a computerized test and write legibly for reports.
• Must know MATA transfer locations, routes and fares.
• Ability to communicate effectively with the public, including disabled/elderly.
• Willing to comply with safety and drug/alcohol policies.

Responsibilities

• Operate coaches or vans safely on designated routes within a schedule.
• Assist passengers loading/unloading, including those with disabilities.
• Use two-way radio and report deviations or incidents to dispatch.
• Collect fares, issue transfers and operate onboard fare box.
• Advise passengers of rules and route information.
• Prepare and submit incident reports.

Skills

Reading & writing English

Basic math

Customer communication

Public safety compliance

Education

High school diploma or GED

Tools

CDL (P endorsement)

Job description

FLSA: Non-Exempt

Job Title: Fixed Route Operator

Department: Transportation Operations

Reports to: Director of Service Delivery

Hourly Salary: $24.06 per hour

In order to be considered for this position, applicants must have a valid CDL (Commercial Driver's License) with P-endorsement. MATA accepts valid out-of-state Commercial Driver’s Licenses (CDL) with the required Passenger (“P”) endorsement at the time of hire. New employees who establish Tennessee residency must transfer their CDL to a Tennessee license within 30 days, in accordance with state law.

Essential Duties and Responsibilities

1. Operate one of several different coaches or vans in a safe, courteous, and reliable manner on a designated route within a defined time schedule.
2. Direct and assist passengers in a safe and orderly fashion in loading and unloading. Provide assistance to passengers with disabilities and the elderly as required including operating platform wheelchair lifts.
3. Operate and communicate two-way radio system as regulated by the FCC. Notify central dispatch of deviations, overload, accidents, or passenger incidents. Notify central dispatch of passengers' medical or behavioral problems and vehicle mechanical or electrical trouble.
4. Responsible for the collection of appropriate fares. Distribute and collect transfers, tickets and coupons. Operate on-board computer for fare box. Dispense information to passengers as requested.
5. Advise passengers of rules and regulations when necessary.
6. Complete and submit written reports concerning passenger incidents.

Other Job Functions

1. Provide information concerning routes, fares, schedules and transfer points.
2. Secure and turn in articles found in vehicle.
3. Assume additional responsibilities as required.

Minimum Qualifications

Education: High school diploma or GED required.

1. Must be able to read, write, and speak English; perform basic mathematical procedures.
2. Must have a Class A or B ("P" endorsement) Commercial Driver's License.
3. Must successfully pass a computerized test and be able to write legibly in the preparation of trouble cards, accident reports, etc.
4. Must possess basic knowledge of MATA transfer locations and other MATA services, routes and fare structures.
5. Must be able to communicate effectively with the public required to include ability to serve the needs of the disabled and the elderly.
6. Must be able to comprehend written and oral directions, bulletins, routes, fares, etc.
7. Must be willing to comply with MATA’s Drug and Alcohol Policy.
8. Must comply with safety protocols.

Environment: As driving a vehicle is the primary duty in this position, extensive periods of sittingare required.Requires ability to withstand exposure to weather conditions, dust, engine fumes and extreme noise levels.Requires ability to perform hand-over-hand method of steering vehicles and be able to grip a steering wheel; flexibility of arms is required to safely maneuver all types of coaches and vans.May be required to lift or push 50 lbs.; overhead reaching.In the normal course of the day, may be required to push or pull passengers in wheelchairs.

The above description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

MTM IS AN EQUAL OPPORTUNITY M/F/D/V/ EMPLOYER AND PROMOTES A DRUG-FREE WORKPLACE.