Fixed Route Bus Operator

Keolis Transit America, Inc; Reno (NV); On-site; USD 35,000 - 50,000; Full time

Job summary

Keolis Transit America, Inc is seeking a dedicated operator for its Reno Operations to ensure safe and timely service for the RTC's riders. This full-time position requires strong customer service skills and the ability to work flexible hours, including nights and weekends.

Applicants must be at least 21 years old and possess a valid driver's license, along with the ability to obtain a NV CDL class B license. Safety and compliance are utmost; joining our team means becoming a crucial part of our passengers' journeys.

Qualifications

• Must be at least 21 years of age.
• Must have a valid driver's license.
• Must be able to obtain a NV CDL class B license with passenger endorsement.
• Must have a clean driving record for the last 10 years.
• Must possess excellent customer service skills.

Responsibilities

• Ensure safe and timely operations.
• Communicate effectively with passengers.
• Perform pre and post trip inspections.

Skills

Customer service skills

Positive attitude

Ability to work flexible hours

Job description

Keolis Transit America is a privately held company established to design, deploy, and coordinate passenger transportation solutions to a full range of clients, including governmental agencies, medical and senior care organizations, airports, transit authorities, the private sector, and the individual consumer.

For our Reno Operations, we handle Fixed Route services for the Regional Transportation Commission (RTC).

Job Description

As true ambassadors, our operators serve as the daily face of Keolis and the RTC. Many times they are the only person a passenger will ever see or talk to personally. Reporting to our team of supervisors, they are responsible for delivering a safe, courteous, and on-time service to RTC’s riders. Their focus is to provide every passenger with a safe and happy experience.

Duties

• Ensure safe on-road operations while maintaining on-time performance
• Familiarity with assigned routing and detours.
• Awareness of ADA Policies and Procedures.
• Understanding of ADA compliance.
• Proper operation of all wheelchair lifts, for each model bus.
• Collect the prescribed fares and notify dispatch of any refusal to pay or any other type of fare evasion or fraud.
• Providing information to passengers.
• Welcome and help passengers.
• Effectively communicate with passengers especially in case of service disruptions.
• Perform pre and post trip inspections and enter all defects into the ZONAR system.
• Follow exact deadhead routing and their assigned revenue service routes.
• Depart the start of each route exactly on-time and never operate ahead of schedule.
• Report any bunching of buses or other problems that may disrupt scheduled service.
• Report immediately to dispatch any vehicular accident or passenger incident and follow the incident and accident reporting procedures.
• Perform other duties as assigned.

Qualifications

• Must be minimum 21 years of age
• Must have a valid driver’s license
• Must be able to obtain and maintain a NV CDL class B license with passenger endorsement
• Must have clean driving record – DMV printout required for the last 10 years
• Must have stable work history
• Must have excellent customer service skills
• Must have positive attitude and enjoy working with the general public
• Must be able to work a flexible schedule that may include nights, weekends and holidays

Additional Information

Additional Statements

Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. If applying for a safety-sensitive position, it may require a physical examination.

Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.

Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.

EEO Statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.

Job Type: Full-time