FIU Cases Analyst I

Pathward; Northern (KY); Hybrid; USD 23,000 - 39,000; Full time

Job summary

Pathward is seeking a hybrid role in Kentucky to analyze customer and transactional data, identify suspicious activity, and file SARs/CTRs with regulators. You will work within various banking product types and systems across financial crime domains.

The role requires a high school diploma, strong communication skills, and the ability to manage daily workload in a fast-paced environment. Onsite locations include Louisville, KY, with remote-office flexibility.

Qualifications

• Strong written and verbal communication skills.
• The ability to manage daily workload.
• Self Sufficient and well organized with support.
• Typically requires less than one year of related experience.
• High School Diploma or equivalent.

Responsibilities

• Analyzes and investigates customer and transactional data and activity to identify and confirm suspicious activity.
• Files SARs & CTRs with regulatory agencies for activity escalated by internal teams, external partners and third parties including Law Enforcement.
• Maintains service levels with workload in accordance to policies, procedures and compliance standards.
• Answers inbound and outbound calls to provide servicing for monitoring strategies and customer inquiries.
• Maintains standards of Production, Quality and Leadership results for workstreams assigned.
• Other duties as assigned.

Skills

Analytical thinking

Communication skills

Time management

Education

High School Diploma or equivalent

Job description

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™.We area financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our*HUMBLE*HUNGRY*SMARTapproach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

About the Role:

Responsible for analyzing and investigating customer and transactional activity and data to identify patterns to confirm suspicious activity. Responsible for filing suspicious activity reports with regulatory agencies involving Pathward accounts and/or services, in accordance with bank procedures. This position requires the analyst to evaluate multiple banking product types, financial crime types, and systems.

What You Will Do:

• Analyzes and investigates customer and transactional data and activity to identify and confirm suspicious activity.
• Files SARs & CTRs with regulatory agencies for activity that has been escalated by internal teams, external partners and third parties including Law Enforcement.
• Maintains service levels with workload in accordance to policies, procedures and compliance standards.
• Answers inbound and outbound calls to provide servicing for monitoring strategies and customer inquiries.
• Maintains standards of Production, Quality and Leadership results for workstreams assigned.
• Other duties as assigned.

What You Will Need:

• High School Diploma or equivalent
• Typically requires less than one year of related experience.
• The ability to manage daily workload
• Strong written and verbal communication skills
• Self Sufficient and well organized with support

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range: $17.25 hourly – $28 hourly

The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.

This role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.

For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – [e-mail]

Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights.