Fitness Trainer

Planet Fitness; Plaistow (NH); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading fitness company seeks a Fitness Trainer to enhance member experiences in a welcoming environment. Responsibilities include creating class schedules, assisting members with fitness goals, and promoting a supportive atmosphere. Candidates should possess customer service experience and a nationally recognized training certificate.

Benefits

Medical, Dental, and Vision Insurance

Vacation, Sick Time, Holiday Pay

Free Black Card Membership

401(k) Retirement Plan

Term Life Insurance

Flexible Spending Accounts

Employee discounts and perks

Team-building events and competitions

Qualifications

• 6-12 months of customer service experience preferred.
• Must be 18 years or older.
• Willing to obtain CPR/AED certification.

Responsibilities

• Creating class schedules for members and engaging with them on fitness goals.
• Promoting the Judgement Free Zone by connecting with members.
• Conducting prospective member calls and tours to assess their needs.

Skills

Communication

Customer Service

Motivation

Integrity

Education

Nationally Certified Training Certificate

CPR/AED Certification

Job description

Overview

Who We Are: At Planet Fitness, our mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgment-free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with over 2,000 clubs and growing!

Joining the PF family means being part of a company rooted in a strong culture and values. It involves being part of a supportive, engaging team that cares about improving community health and wellbeing, in an environment where everyone feels they belong. It’s about having fun at work while creating member experiences that exceed expectations. It’s a brand you can be proud of!

Who You Are: All our Team Members share a passion for our brand and a desire to make our members feel welcome in our Judgement Free Zone. Characteristics that make you a perfect fit for our Fitness Trainer role include:

• Exhibiting a positive and upbeat attitude.
• Having a passion for delivering exceptional experiences to members, guests, and team members.
• Being punctual, reliable, and dependable.
• Handling interactions with diplomacy and genuine motivation to help others.
• Acting with integrity and showing respect.
• Having strong communication skills, including listening and empathizing.
• Inspiring and motivating others to achieve their goals.
• Being a quick learner capable of applying training effectively.

Responsibilities

About the Fitness Trainer Role: As a Fitness Trainer, you will operate the Planet Fitness group fitness program (PE@PF). Responsibilities include:

• Creating class schedules for members, including Orientation and DYOP (Develop Your Own Program).
• Engaging proactively with members on the club floor regarding their fitness goals; instructing on equipment use and providing support.
• Promoting our Judgement Free Zone by connecting with members, offering assistance, and supporting their fitness journeys while upholding club policies.
• Performing regular walks of all fitness areas to ensure a great member experience and addressing issues promptly.
• Conducting prospective member calls and tours to assess their needs and promote Trainer services.

Daily duties may also include:

• Greeting members and guests, assisting with questions or concerns during check-in.
• Answering phones courteously and assisting callers.
• Cleaning and sanitizing all exercise equipment and amenities regularly.
• Maintaining cleanliness of restrooms according to schedule.

Qualifications

About Your Qualifications:

• 6-12 months of customer service experience preferred.
• Must be 18 years or older.
• Willing to obtain CPR/AED certification (training provided by Planet Fitness).
• Nationally Certified Training Certificate required.
• Basic computer skills.

Physical Demands:

• Standing and moving throughout the club during shifts.
• Communicating in person or via phone regularly.
• Ability to lift up to 75 pounds.
• Exposure to cleaning chemicals.
• Frequent cleaning and sanitizing of equipment and facilities.
• Moving, bending, and twisting to perform tasks.

Benefits:

• Medical, Dental, and Vision Insurance*
• Vacation, Sick Time, Holiday Pay
• Free Black Card Membership
• 401(k) Retirement Plan
• Term Life Insurance*
• Flexible Spending Accounts*
• Employee discounts and perks
• Team-building events and competitions

*Benefits for full-time employees only

Note: E-Verify is used in Florida, Georgia, North Carolina, South Carolina, and Alabama.

Health & Safety: All team members are responsible for maintaining a safe and healthy workplace by following policies, reporting unsafe conditions, and working safely.

Status

Max