Fitness Studio Concierge & Membership Specialist

Orangetheory Fitness; Kennewick (WA); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Wellness resources

Free fitness Studio Membership

Job summary

Orangetheory Fitness in Kennewick is seeking enthusiastic individuals to join their customer service team. The role involves greeting clients, presenting fitness concepts, and assisting with membership sales, while providing a warm and welcoming atmosphere. Compensation includes a base hourly pay of $17.13, along with commissions and bonuses. If you have a passion for fitness and people, this role offers valuable opportunities for personal and professional growth.

Qualifications

• Passion for fitness and helping others.
• Ability to work in a fast-paced environment.
• Willingness to learn and adapt.

Responsibilities

• Greet every visitor with enthusiasm and hospitality.
• Present Orangetheory Fitness concepts to potential clients.
• Assist members and guests at the front desk.
• Conduct studio tours for interested individuals.
• Work closely with trainers to guide first-time guests.

Skills

Exceptional hospitality skills

Effective communication

Sales skills

Customer service

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Wellness resources

Are you driven by the mission to help people live healthier lives while working in an energetic and positive team environment?

If so, Orangetheory Fitness (OTF) has an opportunity for you to join a team of enthusiastic, passionate, and like-minded people doing meaningful work for individuals in our community!

We’re looking for enthusiastic individuals eager to share the benefits of staying active & fit with everyone who expresses even the slightest bit of interest in improving themselves. Do you have determination to improve people's lives -- physically, mentally, emotionally? Do you have exceptional Hospitality & customer service skills? Do you want to build valuable skills in the health & wellness space? If so, keep reading.

What Orangetheory Fitness Offers

• Passionate, collaborative work environment
• Compensation includes competitive base pay, commission, and performance bonuses
• Substantial paid training, certifications, and support to ensure your success in communication and Sales.
• Free fitness Studio Membership
• Flexible schedule that works around educational or personal goals
• The opportunity to learn valuable skills that will last a lifetime.

Here’s more of what the position entails:

• Greeting everyone who enters the studio with enthusiasm, energy, empathy, and sincere hospitality.
• Presenting the OTF concept to any interested consumer - via phone and in person
• Working at our front desk which includes answering phones and talking to members among other tasks
• Giving studio tours
• Working hand-in-hand with trainers to guide 1st time guests through their first Orangetheory workout
• Understanding people's needs and helping them find a solution to fit their goals and needs
• Selling memberships to help the studio thrive
• Following though on contacting prospective clients
• Assisting current members with their needs in a professional and objective manner with the goal of resolution
• Participating in marketing, canvasing, and local community outreach and tabling events
• Ensuring all areas of the studio are kept clean and organized

Compensation

• Base hourly pay of $17.13
• PLUS Commissions & Bonuses

So, if you have a passion for fitness, would like to help us in our mission to help people live more active lives, and want to learn valuable communication and sales skills, we would like to hear from YOU!