Overview
We have a fantastic opportunity for the fitness enthusiast wanting to start their career in the gym industry. We're offering a comprehensive benefits and compensation package for the right person!
*Must be CPT certified with nationally accredited institution or hold a degree within the field. * Spanish speaking applicants strongly encouraged to apply!
Responsibilities
- Daily: Utilize CRM to conduct all necessary phone calls and texts to drive membership tour and assessment appointment shows
- Daily: Review the personal training calendar and manage scheduling
- Daily: Conduct assessments and train clients as needed
- Daily: Assist the front desk as necessary with their operational needs
- Daily: Conduct tours, book assessments and monitor and assist front desk with sales
- Daily: Communicate to the PT department on company objectives and operations
- Weekly: Assist in ensuring CRM is being utilized correctly with notes and assignments
- Weekly: Track leads and consistently communicate with them
- Weekly: Schedule appointments with front desk staff to focus on sales training
- Weekly: Schedule appointments with PTs to focus on areas for improvement
- Weekly: Reach out to PT clients for quality control and retention
- Weekly: Report to leaders on results, present next week’s strategy, and receive objectives
- Weekly: Assist marketing with content and social media management to drive new prospects
- General: Oversee PT communication delegating needs as necessary such as ensuring clients are being serviced with time off, refunds, complaints and ensure promotions are known across the team
- General: Ensure PTs are following company policy and direct corrective actions with assistance from leadership
- General: Assist in recruiting and training processes for new personal trainers
- General: Collaborate with marketing to identify sales opportunities with promotions, in club events, social media or other avenues
Targets
- New memberships leads are reached out to within 24 hrs
- 100% of appointments are confirmed (membership & PT)
- 50% show rate on PT appointments
- 70% close rate on tours, 30% on personal training sales
Benefits
- Base Salary
- Monthly Commissions
- Health Insurance
- Free Gym Membership and 1 Free Guest Membership
- Paid Time Off
Expected Schedule: Monday-Thursday 12pm-9pm, Friday 11am-3pm