Fitness Manager West Des Moines or Urbandale

Genesis Health Clubs; West Des Moines (IA); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading fitness organization seeks a Personal Training Manager responsible for overseeing all aspects of the Personal Training department. This role includes recruiting, training, scheduling staff, and ensuring the profitability of the program while maintaining high standards of customer service and satisfaction. Candidates must hold a national personal training certification and possess strong leadership skills.

Benefits

401(k)

Health Insurance

Bonus Based on Performance

Training & Development

Qualifications

• Certified personal trainer with CPR certification.
• Ability to train and supervise personal training staff.
• Experience in customer service and team building.

Responsibilities

• Oversee personal training department operations and staff.
• Assist in training and scheduling personal trainers.
• Ensure departmental profitability and customer satisfaction.

Skills

Team Development

Communication

Customer Satisfaction

Education

Nationally Recognized Personal Training Certification

CPR Certification

Job description

Benefits:

401(k)

Bonus based on performance

Health insurance

Training & development

This position will oversee all aspects of the Personal Training department for a designated Genesis location; including recruiting, hiring, scheduling and training new personal trainers. As well as, ensure profitability of the personal training program by overseeing and following up with all new members, department goals and ensuring customer satisfaction.

Duties and Responsibilities:

Assist in the initial and continued training and education of all personal training staff.

Maintain flexible scheduling to meet the needs of the members and the club.

Track and record all new member fitness consultations and personal training sessions for reporting.

Regularly meet with Club Manager to maintain club requirements and club operations.

Complete profitability/goal reports on weekly and monthly basis to review with District Fitness Manager.

Ensures that all required documentation (daily reports, checklists, etc.) are competed in a timely manner.

Inspect personal trainers for proper new member follow-up.

Maintain equipment and update online tracking system to ensure prompt equipment repair.

Ability to respond quickly and appropriately to emergency situations.

Perform all duties and assignments as necessary or required for personal trainers and any other duties as assigned.

Comply with all aspects of the Genesis Health Club Staff Policy Handbook.

Expectations:

Present a professional demeanor at all times when representing the club.

Provide input in developing strategies to support departmental goals and objectives.

Recommend staff development/ educational activities.

Develop and build a team atmosphere among personal training staff.

Influence and motivate other staff members to perform at their maximum capacity.

Ability to respond to common inquiries or complaints from members.

Job Requirements:

Available to work weekends, evenings and holidays

Must hold a national recognized personal training certification and CPR certification

Ability to work well with others

Physical Requirements:

Ability to stand for long periods of time

Ability to lift up to 35+ pounds

Ability to communicate with guests and other associates, including reading, writing and speaking