Fitness Manager - Retro Fitness of Pasadena

Retro Fitness; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading fitness company is seeking a Fitness Manager to ensure high-quality service and facilities for members. This role involves leading a team, achieving financial targets, and managing personal training services. Ideal candidates will have strong leadership, sales, and communication skills, along with relevant experience in fitness management.

Qualifications

• 3-5+ years management experience required.
• 2+ years of sales experience required.
• Nationally recognized personal trainer certification preferred.

Responsibilities

• Ensure members receive high-quality service and facilities.
• Achieve personal training revenue and manage client billing.
• Coordinate with club support functions and resolve member complaints.

Skills

Communication

Leadership

Customer Service

Sales

Organizational Skills

Education

4-year college degree

Job description

Fitness Manager - Retro Fitness of Pasadena

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

At Retro Fitness, “Get Real” is our promise of offering an honest, simple, non-intimidating approach to helping our community achieve their fitness goals.

The Fitness Manager will ensure members receive high-quality service and facilities, as well as lead, motivate, and manage their team. This role will focus on achieving financial targets outlined in the annual budget by motivating, leading, supervising, and coordinating activities of staff serving our members’ needs.

Reports To: General Manager

Experience Requirements

• 4-year college degree preferred or related business experience.
• 3-5+ years management experience required.
• 2+ years of sales experience required.
• Nationally recognized personal trainer certification is preferred.
• AED/CPR certification is preferred.

Skill Requirements

• Excellent written and verbal communication skills
• Strong organizational and leadership skills
• Strong administrative and customer service skills
• Proficiency in computer skills
• Strong sales skills

Professional Responsibilities

Personal Training

• Achieve personal training revenue, set/show/close sessions, and meet session burn goals.
• Integrate Personal Training services into sales presentations to maximize assessments and package sales.
• Manage revenue activities like complimentary workouts, supplement booths, seminars, and workshops.
• Handle client billing and programs.
• Manage peak and non-peak training hours, small group, and one-on-one sessions.
• Conduct new member fitness assessments.

Operations

• Coordinate with club support functions such as Fitness, Sales, Marketing, Accounting, and IT.
• Resolve member complaints tactfully following procedures.
• Maintain a professional, welcoming atmosphere.
• Ensure cleanliness, safety, and security standards are met.
• Oversee maintenance, signage, and checklists.
• Manage expenses, payroll, and administrative costs.
• Stay informed about competitors and perform brand reviews.
• Communicate policies effectively to staff.

Sales

• Achieve revenue goals across membership, training, and retail.
• Monitor check-ins to increase revenue and reduce collections.
• Prospect new members continuously.
• Ensure staff knowledge of programs and facilities.
• Conduct regular staff training and meetings.
• Increase revenue per member.

Compensation

• Salary and commissions/bonuses based on business drivers like sales, sessions, and revenue goals.

Retro Fitness is an Equal Opportunity Employer and a Drug-Free Workplace. Background checks are required for all hires.