Fitness Manager

EōS Fitness; Dobson (NC); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Free membership for you and one family member

Discounted Personal Training and merchandise

Daily Pay offered

Group Health, dental, vision

401(k) plus company matching

Job summary

EōS Fitness in Dobson, North Carolina is seeking a Personal Training Manager to build a cohesive Personal Training team and drive membership growth. Responsibilities include achieving sales targets, managing payroll, supervising fitness staff, and ensuring exemplary customer service. The ideal candidate has management experience, strong communication skills, and a passion for the fitness industry. This position offers a competitive salary, commission opportunities, and various employee benefits, including free memberships and educational growth options.

Qualifications

• 2 years of management experience; fitness/personal training management is a plus.
• 3–4 years of customer service experience.
• Personal Training sales experience is highly preferred.
• Prior experience or strong interest in the fitness industry.

Responsibilities

• Achieve sales targets month-over-month for membership and personal training.
• Collaborate with membership sales for member onboarding.
• Hire, train, schedule, and supervise Personal Trainers.
• Manage payroll for fitness staff to ensure timely payments.
• Ensure compliance with health and safety regulations.
• Provide constructive feedback to fitness staff on performance.

Skills

Management experience

Customer service experience

Strong communication skills

Relationship building

MS Office skills

Education

Valid PT certification

Job description

EōS Fitness is bold, upbeat, and motivating. In both our fitness routines and work environment, employees rise to challenges. Our core purpose is to create loyal, lifelong fans and exercise practitioners.

Position Purpose

Build a cohesive Personal Training (PT) team, ensure they have a healthy pipeline of clients, and that those clients and other members receive exceptional fitness experience.

Responsibilities

• Achieve sales targets month-over-month, driving membership growth and ensuring the team meets or exceeds set goals for new personal training agreements, client retention, and overall revenue generation.
• Collaborate with the membership sales team to support new member onboarding, driving sales initiatives, and establishing a smooth transition into the club experience.
• Hiring, training, scheduling, and supervising staff members, including Personal Training Managers, Assistant Fitness Managers, and Personal Trainers.
• Manage the payroll process for Assistant Fitness Managers and personal trainers to ensure team members are paid correctly and in a timely manner.
• Effectively communicate goals, expectations, and procedures to the other department leaders and staff members, ensuring everyone understands their roles and responsibilities.
• Ensure all fitness staff have appropriate certifications and training such as CPR, First Aid, and personal trainer certifications.
• Provide constructive feedback to staff members on their performance, using clear and specific language to highlight strengths and areas for improvement.
• Ensure high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
• Engage with members in a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
• Ensure compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols.
• Supervise the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
• In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well‑being.

Qualifications

• 2 years of management experience; fitness/personal training management is a plus.
• 3–4 years of customer service experience.
• Personal Training sales experience is highly preferred.
• Prior experience or strong interest in the fitness industry.
• Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors.
• Excellent relationship building and influencing skills with people at all levels and in all functions.
• Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record‑keeping skills.
• Excellent MS Office skills.
• Someone who embraces our Core Values.

Requirements

• Must successfully pass background check.
• CPR certification required within 30 days of hire.
• Must have valid PT certification.
• Previous sales experience required.
• Ability to work in a gym setting; move around club floors and rooms; communicate with employees, members, and the public.
• Ability to access and operate the Company computer system, including preparing documents, entering data into the system, and reading reports.
• Ability to bend routinely and repetitively to lift more than 40 lbs.

Additional Compensation

• Variable income opportunities including commission and bonus.
• Post‑training increase.

Salary Pay Range

$60,000—$60,000 USD

Benefits And Perks

• A highly energetic and collaborative team.
• A management team that cares about your professional development.
• Free membership for you and one family member.
• Discounted Personal Training and merchandise—including supplements.
• Employee referral program.
• Daily Pay offered—access your funds before payday.
• Competitive pay plus vacation, holiday, and sick pay.
• Group Health, dental, vision, Supplemental Life, and Employee Assistance Program.
• 401(k) plus company matching.
• Personal education growth options with Sophia Learning.
• Based on eligibility of tenure and full‑time versus part‑time employment.

Equal Opportunity Employer

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

EōS Fitness participates in the government eVerify program.