Fitness Manager

EōS Fitness; Springville (UT); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Free membership for you and a family member

Discounted Personal Training and merchandise

Competitive pay plus vacation and sick pay

401(k) with company matching

Job summary

EōS Fitness in Springville is seeking a Personal Training Manager. You will build and lead a cohesive team, ensuring high-quality client experiences and meeting sales goals.

Ideal candidates have management and customer service experience, possessing a valid PT and CPR certification. The role offers competitive pay, benefits, and opportunities for professional development.

Qualifications

• 2 years of management experience; fitness/personal training management is a plus.
• 3-4 years of customer service experience.
• Strong communication skills for interacting with employees, management, and vendors.

Responsibilities

• Achieve sales targets for membership growth.
• Hire, train, and supervise Personal Training team.
• Manage payroll for Assistant Fitness Managers and personal trainers.
• Ensure compliance with health and safety regulations.

Skills

Management experience

Customer service experience

Personal Training sales experience

Strong communication skills

Detail orientation

Education

Valid PT certification

CPR certification

Job description

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

Position Purpose

Build a cohesive Personal Training (PT) team, ensure they have a healthy pipeline of clients, and that those clients and other members are receiving exceptional fitness experience.

Responsibilities

• Achieve sales targets month-over-month, driving membership growth, and ensuring the team meets or exceeds set goals for new personal training agreements, client retention, and overall revenue generation.
• Collaborate with the membership sales team to support new member onboarding, driving sales initiatives, and establishing a smooth transition into the club experience.
• Hire, train, schedule, and supervise staff members, including Personal Training Managers, Assistant Fitness Managers and Personal Trainers.
• Manage the payroll process for Assistant Fitness Managers and personal trainers to ensure team members are paid correctly and in a timely manner.
• Effectively communicate goals, expectations, and procedures to the other department leaders and staff members, ensuring everyone understands their roles and responsibilities.
• Ensure all fitness staff have appropriate certifications and training such as CPR, First Aid, personal trainer certifications.
• Provide constructive feedback to staff members on their performance, using clear and specific language to highlight areas of strength and areas for improvement.
• Ensure high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
• Engage with members in a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
• Ensure compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols.
• Supervise the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
• In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well‑being.

Qualifications

• 2 years of management experience; fitness/personal training management is a plus.
• 3-4 years of customer service experience.
• Personal Training sales experience is highly preferred.
• Prior experience or strong interest in the fitness industry.
• Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors.
• Excellent relationship building and influencing skills with people at all levels and in all functions.
• Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record‑keeping skills.
• And, of course, someone who embraces our Core Values.

Requirements

• Must successfully pass background check.
• CPR certification required within 30 days of hire.
• Must have valid PT certification.
• Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public.
• Ability to access and operate the Company computer system including preparing documents, entering data, and reading reports.
• Ability to bend routinely and repetitively to lift more than 40 lbs.

Eligible for Additional Compensation

• Variable income opportunities including commission and bonus.
• Post training increase.

Salary Pay Range

$60,000 - $60,000 USD

Benefits and Perks

• A highly energetic and collaborative team.
• A management team that cares about your professional development.
• Free membership for you and plus one family member.
• Discounted Personal Training, and merchandise – including supplements.
• Employee referral program.
• Daily Pay offered – access your funds before payday.
• Competitive pay plus vacation, holiday, and sick pay.
• Group Health, dental, vision, Supplemental Life, and Employee Assistant Program are offered.
• 401(k) + Company matching.
• Personal education growth options with Sophia Learning.

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.