Fitness Instructor

Planet Fitness - Excel Fitness; Haltom City (TX); On-site; USD 42,000 - 49,000; Full time

Job summary

A leading fitness franchise is looking for a passionate Fitness Trainer to create a positive member experience through fitness knowledge and support. Responsibilities include conducting fitness programs, guiding members on equipment, and ensuring exceptional customer service. Join our team and grow your career within a dynamic company with opportunities for advancement!

Qualifications

• Passion for fitness and health.
• Upbeat and positive attitude.
• Exceptional customer service skills.
• Strong listener with problem-solving abilities.

Responsibilities

• Conduct and run the Planet Fitness PE@PF program.
• Consult with members on fitness goals and safely instruct equipment use.
• Assist in front desk activities including answering phones.

Skills

Customer Service

Empathy

Reliability

Listening

Education

High School diploma/GED

CPR Certification

Nationally Certified Training Certificate

Job description

Grow with us!

We are Excel Fitness, a Planet Fitness franchisee group based out of Austin, TX with 80+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening 10+ new clubs a year and with that kind of growth, you can build a great career here! In fact, most of our senior managers started at entry-level and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional Manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations!

All of our Team Players (what we call our employees) are responsible for creating a positive member experience through a superior level of customer service and cleanliness, and no matter where you start, there is room to grow with us!

See for yourself!

What are you waiting for? APPLY TODAY!

Job Summary

The Fitness Trainer will be responsible for creating a positive member experience through fitness knowledge and support.

Essential Duties and Responsibilities

• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
• Create bi-weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist in front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

Qualifications/Requirements

• A passion for fitness and health!
• Upbeat and positive attitude.
• Punctuality and reliability are a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Current CPR Certification required.
• Nationally Certified Training Certificate required.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.

Physical Demands

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.