Fitness Front Desk & Guest Experience Specialist

CITY ZERO LLC; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible schedule

Careers Advancement Opportunities

Competitive Compensation

Job summary

CITY ZERO LLC in Miami is seeking a friendly and organized Front Desk Associate to join our team. The role involves greeting customers, managing front desk operations, and providing exceptional customer service. Ideal candidates should have 2+ years of relevant experience, excellent communication skills, and a passion for health and fitness. This position offers a flexible schedule and opportunities for career advancement within our company.

Qualifications

• Two or more years of customer service, receptionist, or front desk experience preferred.
• Ability to multi-task and thrive in a fast-paced environment.
• Familiar with computers and scheduling software.

Responsibilities

• Welcome guests and prospective members.
• Provide tours for prospective members.
• Respond to inquiries in person, over the phone, and via email.
• Maintain a clean and organized lobby and front desk area.
• Accurately record client information and accept payments.
• Schedule classes and appointments.
• Manage incoming and outgoing correspondence.
• Ensure gym rules and systems are followed.

Skills

Communication skills

Customer service

Multi-tasking

Computer skills

Tools

Scheduling software

Spreadsheets

Job description

CITY ZERO LLC in Miami is seeking a friendly and organized Front Desk Associate to join our team. The role involves greeting customers, managing front desk operations, and providing exceptional customer service. Ideal candidates should have 2+ years of relevant experience, excellent communication skills, and a passion for health and fitness. This position offers a flexible schedule and opportunities for career advancement within our company.