Fitness Floor Attendant

YOUNG MENS CHRISTIAN ASSOCIATION OF SOUTHEAST VENT; Westlake Village (CA); On-site; USD 19,000 - 28,000; Full time

Job summary

YOUNG MENS CHRISTIAN ASSOCIATION OF SOUTHEAST VENT is seeking a Fitness Attendant to support the YMCA's mission by maintaining a safe and clean fitness area for members. You will guide proper equipment use, assist teen orientations, and ensure adherence to safety policies.

The role requires CPR/AED/First Aid certification, plus the ability to interact with a diverse member base and complete online trainings prior to starting. Physical demands and safety responsibilities are included.

Qualifications

• CPR, AED and First Aid certification required and current.
• Minimum age 16; 18+ preferred.
• Knowledge of exercise principles.
• Able to interact with a diverse group of people.
• Ability to listen and communicate with members.
• All required online training completed before starting.
• Criminal background clearance.

Responsibilities

• Manage the fitness floor at all times and keep equipment clean and in proper use.
• Show members how to use equipment properly and conduct teen orientations.
• Report equipment, facility, or safety issues to the director.
• Monitor fitness floor and studios; assist members and enforce YMCA policies.
• Assist Group Ex instructors with setup/breakdown and monitor class attendance.
• Encourage participation in incentive programs and support promotions/fundraising.
• Assist membership with recruitment, retention and recapture through tours, calls, emails and appointments.
• Communicate with all departments in person, by phone, email, and walkie-talkies.
• Attend mandatory staff meetings.
• Recognize, respond and correct any risk or safety issues.
• Respond to emergency situations according to the Emergency Action Plan.
• Perform all other duties as requested.

Skills

Exercise principles

Customer interaction

Listening & communication

Diversity & inclusion

Education

CPR, AED & First Aid Certification

Age 18+

Job description

Description

POSITION SUMMARY:

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Fitness Attendant is responsible for maintaining the cleanliness and safety of members while in the facility.

ESSENTIAL FUNCTIONS:

1. Responsible for managing the fitness floor at all times, while keeping all equipment inside and outside clean and in proper use, deep cleaning of gym when necessary.
2. Show members how to use all equipment properly and safely and conduct teen orientations as needed.
3. Report equipment, facility, or any safety issues to the appropriate director
4. Monitor fitness floor and studios, take advantage of opportunities to assist members, and enforce all YMCA polices
5. Assist Group Ex program instructors with set up/break down of equipment as well as monitoring attendance for classes.
6. Encourage members to participate in incentive programs and support promotional and fundraising efforts
7. Assist membership department with program recruitment, retention and recapture efforts that may include tours, phone calls, emails, appointment setting and follow up procedures.
8. Communicates/collaborates with all other departments including by in-person, phone, email, and on walkie-talkies
9. Attend all mandatory staff meetings
10. Recognize, respond and correct any risk or safety issues
11. Respond to emergency situations according to the Emergency Action Plan
12. Perform all other job-related duties as requested and necessary

YMCA COMPETENCIES:

Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds a rapport with members. Seeks first to understand the other person’s point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

Operational Effectiveness: Makes sound judgments and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths, and limitation and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in the healthy living environment.

QUALIFICATIONS:

1. CPR, AED and First Aid Certification. Certification must be maintained and current at all times.
2. Minimum of 16 years of age, 18 years and older preferred
3. Knowledge of exercise principals
4. Ability to work and interact with a diverse group of people
5. Ability to listen and speak to communicate with members
6. All required online training must be completed before starting work, which will be compensated for accordingly
7. Criminal record clearance

PHYSICAL DEMANDS

1. Ability to stand for extended periods of time
2. Ability to lift minimum of 25 pounds
3. Ability to perform all physical aspects of the position including walking, bending, lifting of weights, and demonstrations of proper equipment use
4. Ability to react to emergency situations in an indoor or outdoor environment

EFFECT ON END RESULTS

Successful performance of this job will improve the capabilities of YMCA members including those facing greater barriers with the knowledge, encouragement, special attention and relationship support necessary to achieve a healthier lifestyle