Benefits
- 401(k)
- 401(k) matching
- Company car
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Wellness resources
Job Title: Facilities Technician
Reports To: VP / Facilities Supervisor
Travel Requirement: Up to 100%
Position Summary
The Facilities Technician is responsible for the service, repair, and preventative maintenance of exercise machines, spa amenities, and general facility assets across multiple locations. This may include, but is not limited to, basic plumbing, electrical, carpentry, flooring, and other maintenance tasks to ensure optimal functionality and a positive member experience. The role requires daily travel to several locations, physical labor, and interaction with club staff and vendors.
Essential Duties & Responsibilities
- Perform repairs and preventative maintenance on cardio and strength equipment.
- Troubleshoot and repair spa equipment (e.g., tanning units, HydroMassage, red light recovery units, etc).
- Perform minor plumbing tasks (e.g., valve replacements, flange tightening, water fountain repairs).
- Conduct basic electrical work (e.g., replacing outlets, wire mold, ballasts, and light bulbs).
- Repair drywall, FRP, paint touch-ups, tile, and rubber flooring as needed.
- Install and replace televisions, monitors, computer equipment, and address IT issues as needed.
- Perform club walk-throughs to identify and address facility issues (e.g., gym floor, storage, exterior).
- Track, complete and update written communication on Work Orders; Maintain a service log using our maintenance management system (Woven).
- Track vehicle inventory and cleanliness; adhere to GPS monitoring requirements.
- Maintain clear communication with club leadership and Facilities management.
- Provide on-call support and assist during emergencies.
- Escalate unresolved issues to Supervisor.
- Maintain clear and concise communication with AGMs, GMs, RMs and Director of Operations, as needed.
- Participate in new club builds, relocations, remodels, and equipment setups.
- Participate in regular training and certification programs to stay current with industry standards and best practices. This may include required travel (air and hotel), sometimes outside normal work hours, and attendance at regional or national workshops, classes, or vendor-led sessions. Maintain and document completion of required credentials and refresher courses.
- Maintain strong vendor relationships and coordinate with external service providers.
- Embrace company values, service culture, and demonstrate professional, team-first behavior.
- Availability to work off-hours and provide on-call support, as needed.
Experience, Skills & Qualifications
- High School Diploma or GED required; trade school or technical training preferred.
- Minimum 3 years of experience in maintenance, construction, or mechanical repair.
- Mechanical/electrical service background highly desirable.
- Prior experience in fitness or hospitality settings preferred.
- Forklift certification a plus.
- Must have a valid driver’s license and clean driving record.
- Ability to submit an annual Motor Vehicle Record (MVR) check.
- Basic computer skills (Google Office Suite, Microsoft Word, Excel, Gmail).
- Strong organizational, problem-solving, and time-management abilities.
- Effective verbal and written communication skills.
- Positive attitude and adaptability in a fast-paced environment.
- Maintain a neat appearance and be courteous and approachable when interacting with Team Members, guests, and vendors.
- Willingness to work flexible hours including early mornings, evenings, weekends, and holidays.
- Willingness and ability to travel for training and certification purposes, including air travel and overnight stays, when necessary.
- Commitment to ongoing professional development and maintaining up-to-date industry certifications.
Physical Demands & Work Environment
- Ability to lift, carry, push, or pull up to 80 lbs independently and up to 2,500 lbs with assistance.
- Frequent standing, walking, bending, stooping, kneeling, reaching, twisting, and climbing ladders (up to 12’).
- Regular exposure to cleaning chemicals, tools, sharp objects, and noisy environments.
- Must be able to operate tools and machinery safely.
- Occasional work outdoors in inclement weather.
- Must have visual acuity and auditory ability for accurate communication and task execution.
- Regular travel by vehicle, sometimes up to 4 hours one-way.