Fitness Desk Associate-Part-time

Jccindy; Indianapolis (IN); On-site; USD 16,531 - 22,041; Part time

Job summary

JCC Indianapolis is seeking a part-time Fitness Desk Associate to greet members, maintain cleanliness of the fitness center, and assist with basic equipment use and policy explanations. The role emphasizes safety, proactive member support, and reliable attendance for weekday mornings.

The position requires CPR/AED/First Aid certification within 3 months, and the ability to lift up to 45 pounds. Active weekend availability is a plus alongside regular weekday hours.

Qualifications

• High school diploma preferred
• Certified in CPR, AED and first aid within 3 months of employment
• Familiar with emergency procedures and safety policies
• Excellent interpersonal and customer service skills
• Ability to work independently and as part of a team
• Able to lift and move up to 45 pounds

Responsibilities

• Maintain cleanliness of fitness center and desk area
• Assist members with equipment and policy questions
• Enforce center policies consistently
• Monitor activities and provide assistance as needed
• Serve as first responder for accidents and complete reports
• Answer calls and provide center orientations
• Attend staff meetings and stay informed on programs/services

Skills

Interpersonal skills

Customer service

Time management

Cardio equipment knowledge

Education

High school diploma preferred

CPR/AED/First Aid certification within 3 months

Tools

Phone system

Computer basics

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Fitness Desk Associate-Part-time

Part Time Indianapolis, IN, US

The Fitness Center Floor Staff is responsible for keeping the Mordoh Fitness Center clean. In addition to daily cleaning tasks, this position greets and assists members and guests, assists with equipment, and maintains a clean and safe place for members and guests to exercise. This position will primarily work weekday mornings (5:45 am to 1 pm) and candidates should have general weekend operating hours availability.

A primary responsibility of this and all other jobs at the JCC is to ensure by whatever rational and reasonable means necessary that each and every member, guest and visitor leaves the JCC feeling just a little better than when they arrived.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintains cleanliness of fitness center (vacuuming/mopping floors and areas around equipment, keeping the fitness desk clear and free of clutter, following daily equipment cleaning schedule, restocking inventories and cleaning supplies, laundering & folding hand towels)
• Provides and maintains excellent customer service, including assisting all members in a safe and helpful manner on basic use of equipment and interpretation of Fitness Center policies
• Enforces all Fitness Center policies and procedures in a consistent manner
• Monitors all activities within the Fitness Center, providing assistance to members proactively
• Acts as first responder to accidents in the fitness center
• Completes accident and incident reports as needed
• Answers telephone, routes and directs calls as appropriate
• Provides Fitness Center orientations for members
• Attends all required staff meetings
• Remains knowledgeable about all fitness center programs & services offered

Other Duties as assigned

QUALIFICATIONS

Education/Experience

• High school diploma preferred
• Certified in CPR, AED and first aid within 3 months of employment

Knowledge/Skills/Abilities

• Familiar with emergency procedures, capable of performing Emergency Action Plan
• Excellent interpersonal skills and a commitment to provide excellent customer service to all members, guests, visitors and co-workers
• Good time management skills with the ability to work independently and as part of a team
• Strong knowledge of strength training and cardio equipment

Interpersonal, Customer Service & Communication Skills

• Requires ability to effectively communicate JCC mission to staff, members. vendors and volunteers
• Requires high-level skills in customer service/member care
• Embrace and model the JCC Internal Service Standards of Respect, Gratitude, Communication, The Golden Rule, and Ownership/Accountability
• Exemplifies personal qualities of integrity, credibility and unwavering commitment to the JCC’s mission

Equipment Used :

• Telephone
• Computer
• First Aid supplies
• Cleaning supplies

WORK ENVIRONMENT

This position requires the individual to be able to perform well in a fast-paced environment. It requires high mobility, standing, walking, bending and lifting. Must be able to lift and carry at least 45 pounds.

EEO STATEMENT

At JCC Indianapolis, our mission is to provide inclusive experiences that lead to personal growth and community building. We embrace and serve a diverse community, bringing together the best of multiple generations, cultures, religions, skillsets and thinking. We also know that the more inclusive we are, the better our community will be . As an equal opportunity employer, we stay true to our mission by ensuring that the JCC can be anyone’s community.

We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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