Fitness Counselor

American Family Fitness; Midlothian (VA); On-site; USD 30,000 - 40,000; Part time

Job summary

American Family Fitness is seeking an enthusiastic Fitness Counselor to join their team in Midlothian, VA. In this part-time role, you will deliver exceptional customer service while guiding members in their fitness journey. Key responsibilities include designing exercise programs, assisting members with equipment, and promoting club activities. Ideal candidates will have a background in fitness and strong interpersonal skills, ready to help improve member satisfaction and engagement.

Qualifications

• Minimum certifications acquired within 6 months.
• Ability to interact positively with members.
• Experience in fitness-related fields preferred.

Responsibilities

• Provide customer service and assistance to members.
• Orientation for new members on equipment usage.
• Conduct fitness program checks and maintain a safe environment.

Skills

Customer Service

Fitness Knowledge

Program Design

Job description

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Fitness Counselor

Job Description

Fitness Counselor

Objective: To provide exceptional customer service to all members by setting up exercise programs and giving suggestions and assistance conerning exercise. To encourage participation of club designated fitness programs.

Reports to: Fitness Director

Game Plan

• Arrive 5 - 10 minutes early, dressed in appropriate uniform and prepared for the 1st appointment or job task.
• To provide a minimum of one program check per hour.
• Greet and meet 5 new members per day.
• Provide safe and effective fitness programs.
• To orient new members on proper use of equipment.
• Observe fitness area to ensure member safety and enforce all rules and regulations.
• To schedule and conduct fitness orientations.
• Start and end appointments on time.
• To maintain and clean the fitness equipment and fitness area.
• To provide members with updated fitness techniques and knowledge by attending seminars, acquiring national certifications within 6 months and reading trade manuals.
• To accelerate members goals by generating new leads to the personal training department.
• To interact with members to assure satisfaction with their fitness program.
• When not orienting or assessing, the counselor is expected to assist members with fitness needs, fulfill them, and constantly look for fitness equipment that needs attention.
• Attend mandatory department meetings.
• Consistently promote ongoing activities and programs within the club to members.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Wellness and Fitness Services

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