Fitness Coach (Personal Trainer) / Front Desk Reception

UFC GYM; Paramus (NJ); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading fitness company is seeking a Fitness Coach responsible for enhancing customer experience while reaching sales and training goals. This role focuses on delivering engaging personal training sessions and promoting member involvement in training programs. With essential duties such as conducting assessments and maintaining client records, the ideal candidate will have strong interpersonal skills and a customer service orientation to thrive in this energetic environment. Candidates should possess a current CPR certification and have previous related experience.

Qualifications

• Current CPR/AED certification required.
• In-depth knowledge of Private Training techniques.
• Friendly, enthusiastic and positive attitude required.

Responsibilities

• Sell and conduct private training with members.
• Ensure accurate administration of client programs.
• Conduct safe and effective private training sessions.

Skills

Interpersonal skills

Communication skills

Customer service focus

Organizational skills

Education

High school diploma or GED

Tools

Word

Excel

Job description

The Fitness Coach is responsible for ensuring a positive customer experience and delivering great member service and Private Training. Coaches are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires a minimum of one day on the weekend.



ESSENTIAL DUTIES & RESPONSIBILITIES:



Sales Execution on Key Metrics

• Sell and conduct private and small group training with members.
• Assist members and encourage member involvement in private training.
• Ensure accurate administration of client programs (dotFIT, supplements, measurement tracking, workouts, etc).
• Arrive on time, prepared and attentive for training appointments.
• Assist in revenue generating activities (complimentary workouts, supplement booths, body fat tables, workshops).
• Achieve personal monthly revenue objectives as set forth by the company in sessions, PT and supplement sales.
• Conduct guest tours, and complete sales when needed through the Turn-Over process.
• Execute an effective prospecting strategy by performing “Starter Sessions” and other prospecting activities.

Member Experience

• Focus on changing lives through Service, Science and Sales.
• Be a brand ambassador of UFC Gym and its “Train Different” philosophy.
• Bring T.R.A.I.N (Timely, Ready, Aware, Inspiring, Noble) to life.
• Conduct safe and effective private training sessions.
• Maintain the organization and neat presentation of the fitness floor and training spaces.
• Respond professionally to requests and inquiries from guests, members and staff.

Miscellaneous

• Follow all policies and procedures regarding payment transactions.
• Document daily workouts for liability (adherence to national certification standards).
• Be knowledgeable of club facility and services.

REQUIRED QUALIFICATIONS:



Knowledge, Skills & Abilities:

• In depth knowledge of Private Training techniques from assessment to program design.
• Must be able to adjust and operate all Fitness Equipment.
• Knowledge of company policies, practices and procedures, including emergency and safety procedures.
• Strong interpersonal and communication skills.
• Friendly, enthusiastic and positive attitude.
• Ability to understand and follow oral and written instructions.
• Possess a strong customer service focus.
• Respond professionally to requests and inquiries from guests, members and staff.
• Strong organizational and time management skills. Understands basic record keeping practices.
• Must be computer proficient with basic skills in Word and Excel.
• Ability to work, setup and execute successful weekends.

Minimum Certifications/Educational Level:

• Current CPR/AED certification (or in progress)
• High school diploma or general education degree (GED)

Minimum Experience:

• Six months of related experience (preferred)

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.