Fitness Coach - Group Classes & Member Support

Planet Fitness; Orlando (FL); On-site; USD 28,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Vacation/Sick Time/Holiday Pay

Free Black Card Membership

401(k) Retirement Savings Plan

Term Life Insurance

Flexible Spending Accounts

Tuition Reimbursement

Employee perks and discounts

Engaging team-building competitions

Job summary

Planet Fitness in Orlando is seeking a Fitness Trainer to lead the group fitness program and guide members toward their goals. You will design class schedules, teach safe exercise techniques, and support the Judgement Free Zone by delivering a welcoming, high-energy experience.

The role requires 6–12 months of customer service experience, willingness to obtain CPR/AED certification, and basic computer skills. You’ll work on a friendly team with ongoing training and membership perks.

Qualifications

• 6–12 months of experience in a customer service environment is preferred.
• Must be 18 years of age or older.
• Willing to become CPR/AED Certified (Training provided by Planet Fitness)
• Nationally Certified Training Certificate required.
• Basic computer proficiency

Responsibilities

• Create a class schedule for members, including Orientation and DYOP (Develop your own program).
• Proactively engage with members on the club floor regarding their fitness goals and instruct safe equipment use.
• Promote the Judgement Free Zone by assisting members and upholding club policies.
• Conduct regular walks of all fitness areas to ensure a great member experience and address issues quickly.
• Perform prospective member calls and tours to assess needs and offer Trainer services.
• Greet members/guests as they enter/exit the club and assist with check-in.
• Answer phones and assist callers with inquiries.
• Regularly clean and sanitize fitness equipment and spa amenities, including restrooms.
• Ensure restrooms are clean and stocked following the cleaning schedule.

Skills

Customer service

CPR/AED certified

Nationally certified training

Basic computer proficiency

Job description

Planet Fitness in Orlando is seeking a Fitness Trainer to lead the group fitness program and guide members toward their goals. You will design class schedules, teach safe exercise techniques, and support the Judgement Free Zone by delivering a welcoming, high-energy experience.

The role requires 6–12 months of customer service experience, willingness to obtain CPR/AED certification, and basic computer skills. You’ll work on a friendly team with ongoing training and membership perks.