Fitness Club Operations Leader

Stanmar Inc.; Nantucket (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

The Nantucket Hotel & Resort seeks a Manager to lead the Fitness Club, overseeing facilities, staff, and guest experience on Nantucket. The role drives daily operations, member engagement, and program offerings to uphold exceptional service.

Responsibilities include budgeting, staffing, and sales support, with a focus on health and safety, seasonally managing Kids Club, and partnering with marketing to grow memberships. Strong leadership is essential.

Qualifications

• Minimum of three years of professional fitness club management experience.
• Certification through NASM/ACE/ACSM/NSCA is beneficial but not required.
• CPR/AED and First Aid certification or ability to obtain within 60 days.
• Excellent communication and leadership abilities.

Responsibilities

• Direct daily club operations and ensure facilities are well-maintained.
• Hire, train, and schedule staff; cover shifts as needed.
• Support Kids Program recruitment and scheduling.
• Track budgets and support membership sales and marketing campaigns.
• Maintain high standards of customer service.
• Ensure health and safety compliance.
• Oversee club and Kids Club during season.
• Interview and supervise fitness instructors.
• Stay current with fitness trends and manage budgets/forecasts.
• Collaborate with GM and owners on member policies.
• Maintain club cleanliness.

Skills

Communication

Leadership

Staff scheduling

Staff development

Budgeting

Microsoft Office

Membership software

RDP

Flexibility

Interpersonal skills

Education

Three years fitness club management experience

NASM/ACE/ACSM/NSCA certification beneficial

CPR/AED and First Aid certification or ability to obtain within 60 days

Tools

Microsoft Office

RDP

Membership software

Job description

The Nantucket Hotel & Resort seeks a Manager to lead the Fitness Club, overseeing facilities, staff, and guest experience on Nantucket. The role drives daily operations, member engagement, and program offerings to uphold exceptional service.

Responsibilities include budgeting, staffing, and sales support, with a focus on health and safety, seasonally managing Kids Club, and partnering with marketing to grow memberships. Strong leadership is essential.