Fitness Club General Manager: Lead Team, Drive Growth

EōS Fitness; Palm Harbor (FL); Vor Ort; USD 65.000 - 70.000; Vollzeit

Benefits dieser Stelle

Free membership for you and plus one

Daily Pay offered

Health benefits

401(k) + Company matching

Education growth options

Zusammenfassung

EōS Fitness in St. Petersburg, FL is seeking a highly motivated General Manager with a sales-driven mindset to lead membership growth and team performance.

You will report to the District Sales Manager and focus on improving processes, driving revenue, and building a high-performing leadership team that delivers exceptional member experiences. The role emphasizes coaching staff, achieving KPIs, ensuring safety, and maintaining a welcoming gym environment.

Qualifikationen

• 2 years of sales management experience.
• 3-4 years of customer service experience.
• Prior experience or strong interest in the fitness industry.
• Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors.
• Excellent relationship building and influencing skills with people at all levels and in all functions.
• Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.
• And, of course, someone who embraces our Core Values!

Aufgaben

• Hiring, training, scheduling, and supervising staff members, including Assistant General Managers and Fitness Consultants.
• Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities.
• Set and achieve membership and revenue goals, track KPIs, and develop strategies to increase membership retention and new sign-ups.
• Provide constructive feedback to staff members on their performance, using clear and specific language to highlight areas of strength and areas for improvement.
• Ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
• Engage with members in a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
• Ensuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols.
• Supervising the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
• In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well-being.

Kenntnisse

Sales management

Customer service

Fitness industry interest

Communication skills

Relationship building

Detail orientation

Jobbeschreibung

EōS Fitness in St. Petersburg, FL is seeking a highly motivated General Manager with a sales-driven mindset to lead membership growth and team performance.

You will report to the District Sales Manager and focus on improving processes, driving revenue, and building a high-performing leadership team that delivers exceptional member experiences. The role emphasizes coaching staff, achieving KPIs, ensuring safety, and maintaining a welcoming gym environment.