Fitness Center Supervisor & Guest Services Associate

Northeastern University; Oakland (CA); On-site; USD 25,000 - 28,000; Part time

Job summary

Northeastern University in Oakland is seeking staff to supervise the fitness center, gymnasium, activity rooms, tennis courts, and soccer field. You will ensure safety protocols are followed and greet students and staff as they enter and exit the facility.

The role is located on the Oakland Campus and cannot be done remotely. Responsibilities include opening/closing the facilities, assisting patrons, maintaining cleanliness, and reporting issues to a supervisor.

Qualifications

• 6–12 months of experience in a customer service environment is preferred.
• Must be 18 years of age or older.
• Ability to pass a background check.
• Willing to become CPR/AED certified (current certification preferred but will be provided).

Responsibilities

• Greet students and staff, assist with check-in and inquiries.
• Ensure patrons follow policies and direct as needed.
• Provide regular cleaning and sanitizing of equipment.
• Perform opening and closing procedures for the facilities.
• Report maintenance and safety issues to supervisor.
• Respond to emergencies per the Emergency Action Plan.

Skills

Customer service

Job description

Northeastern University in Oakland is seeking staff to supervise the fitness center, gymnasium, activity rooms, tennis courts, and soccer field. You will ensure safety protocols are followed and greet students and staff as they enter and exit the facility.

The role is located on the Oakland Campus and cannot be done remotely. Responsibilities include opening/closing the facilities, assisting patrons, maintaining cleanliness, and reporting issues to a supervisor.