Fitness Assistant

Navy Region Southeast Fleet and Family Readiness (FFR); Kings Bay (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Navy Region Southeast Fleet and Family Readiness (FFR) seeks an Administrative Support to assist daily operations of the NSB Kings Bay MWR Fitness Department. You will help run the Fitness Center, intramural activities, and aquatics programs, ensuring smooth service for patrons and efficient program execution.

Responsibilities include handling admissions, addressing inquiries, processing reports, planning events, and supporting program staff.

Qualifications

• Experience delivering customer service in a public facility.
• Ability to handle cash and process payments accurately.
• Experience planning and publicizing events and activities.
• Knowledge of safety procedures for recreation facilities.
• Familiarity with basic gym, pool, or fitness equipment operations.

Responsibilities

• Provide customer service to patrons using the facility and verify user eligibility.
• Answer phone inquiries about hours, events, and programs.
• Process daily activity reports and handle petty cash as applicable.
• Assist in planning, scheduling, and publicizing activities to attract participants.
• Oversee sales of related retail items and maintain inventory.

Skills

Customer service

Cash handling

Event planning

Publicity

Facility operations

Safety procedures

Microsoft Office

Tools

Microsoft Office

Job description

Summary

This position is located at NSB Kings Bay, Georgia in the Morale, Welfare and Recreation (MWR) Fitness Department. The purpose of this position is to assist with the daily operation of the Fitness Center, Intramural Sports Program, and/or Aquatics.

Summary

This position is located at NSB Kings Bay, Georgia in the Morale, Welfare and Recreation (MWR) Fitness Department. The purpose of this position is to assist with the daily operation of the Fitness Center, Intramural Sports Program, and/or Aquatics.

Duties

Administrative Support (includes but not limited to)

• Provides customer service to patrons using the facility, to include: greeting customers; checking identification cards to ensure only authorized users are entering facility; issuing and receiving gear/equipment; and registering patrons for facility use, events, and/or classes.
• Answers telephone, providing information in regards to facility hours of operation, upcoming special events and programs, etc.
• Completes the Daily Activity Reports, handling cash where fees apply, verifying the amount of money collected and dropping the cashier bag in the drop safe.
• Assists in planning, scheduling, and publicizing various activities and maintaining related supplies in order to attract and motivate participants.
• Oversees the sale of retail items associated with activities.
• Evaluates the effectiveness of ongoing Morale, Welfare and Recreation (MWR) fitness activities from the standpoint of participants' responses, resources, and program objectives.
• Monitors patrons, volunteers and contractors at the assigned program/event and reports any issues to management.
• Assists in the selection of fitness, sports, and aquatics activities to be offered, both within the required basic program categories and additional ones possible through available resources and desirable in terms of participant's interests and needs.

Instructional Support (includes but not limited to)

• Monitors assigned participants in indoor and outdoor activities to include intramural sporting events.
• Conducts instructional classes in the assigned recreational area.
• Performs basic fitness orientation; identifies and corrects unsafe fitness techniques.
• Demonstrates procedures common to the activities and instructs in the use of related equipment.
• Establishes/reviews the schedule of events, conducts tours, sets-up/prepares gymnasiums/facilities/playing fields prior to scheduled start time for events (e.g., lap swim, lifeguard training, exercise programs, races, pool parties, sporting events, etc.).
• Ensures adherence to regulations and safety procedures.

Facility/Equipment Maintenance (includes but not limited to)

• Ensures facility and sporting fields are open and/or closed at the posted time.
• Monitors and checks the security of premises.
• Monitors activity within the facility, circulating among the patrons to assist with basic use of equipment/gear and to maintain good order and discipline.
• Ensures athletic playing surfaces are properly maintained, safe and ready for play.
• Assists in properly cleaning and maintaining equipment/facilities, maintains inventory, performs general janitorial services to ensure interior spaces are in a clean, neat, and orderly state at all times (e.g., sweeping and mopping floors; dusting and cleaning workout areas, mirrors, bathrooms, and locker areas; straightening equipment and accessories, etc.).
• Makes minor repairs to facilities and equipment when appropriate and assists with outdoor maintenance.
• Reports maintenance problems, material deficiencies, and unsafe conditions or discrepancies that cannot be repaired in-house to the supervisor.

Supervisory Controls

Works under direct supervision of the Fitness and/or Sports, Aquatics Program Managers or Fitness Facility and Maintenance Manager. Incumbent uses initiative in completing daily/routine assignments and receives general guidance and supervision. Supervisor provides advice and guidance regarding special problems or unusual situations.

Guidelines

Guidelines consist of Navy Fitness, Sports & Aquatics Support program standards, departmental policies, regulations and Standard Operating Procedures (SOPs), and augmented regulations and procedures issued at local level. Generally accepted procedures found in the fitness, aquatics or sports industry and adopted by reputable organizations are also used.

Physical Demands

Work includes extended hours of sitting and standing. Exercise demonstrations and/or prolonged hours may be required. Must have the ability to perform moderately strenuous physical labor, lifting objects weighing up to 45 pounds unassisted and heavier weight with assistance.

Work Environment

The recreation activities overall involve everyday risks or discomforts which require normal safety precautions typical of the recreation specialty. There will be periods of time when the employee participates in a specific activity (e.g. leading physical training, moving equipment, carrying aquatics equipment, etc.) that will require special safety precautions. Facilities may be subjected to varying conditions (e.g., variable weather conditions, variable temperatures, humidity, etc.).

Requirements

• Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms.
• Must successfully pass the E-verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
• May be required to pass pre-employment examinations.
• A valid State driver's license is required to operate motor vehicles.
• Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• Must have the ability to perform moderately strenuous physical labor, lifting objects weighing up to 45 pounds unassisted and heavier weight with assistance.
• Must currently be employed by CNIC NAF at NSB Kings Bay or be an eligible active-duty military spouse with proper documents.
• Selective Service Registration is required for males born after 12/31/1959.

Qualifications

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.

Experience must demonstrate the following:

• Knowledge of MWR policies, rules, and regulations involving the work area.
• Knowledge of basic arithmetic to compute charges, disperse change accurately, and prepare reports.
• Knowledge of cash handling procedures.
• Knowledge of basic fitness, aquatics and sports principles.
• Knowledge of safe use and operation of fitness equipment, facility operations, and basic fitness equipment maintenance/repair.
• Skill in the use of Microsoft Office Programs (e.g., Word, Excel, Power Point, Outlook) and others as they relate to fitness, sports and aquatics programming.
• Skill and ability to provide fitness, aquatics and sports training or orientation.
• Ability to competently and independently carry out day to day recreation operations.
• Ability to develop and effectively deliver presentations and/or training.
• Ability to communicate effectively both orally and in writing.

You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration.

Key Requirements/Conditions Of Employment

• Males must be registered or exempt from Selective Service. https://www.sss.gov/register/
• Selectee must be determined suitable for federal employment.
• Selectee may be required to successfully complete a probationary period.
• Selectee is required to participate in the direct deposit pay program.
• Social Security Card is required.
• Satisfactorily complete an employment verification (E-VERIFY) check. As of May 7, 2025, The REAL ID act requires visitors to have a REAL ID or passport to access to Government Facilities. This will be a requirement for employment.
• A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal.

NOTE

Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.

Education

This position does not have a positive education requirement.

Additional information

• Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.).
• Stability of Federal Civilian Service
• People with passion for doing work that matters
• Quality of Work Life Balance

Some positions have special requirements- Position is a non-critical, sensitive, position requiring access to IT II system and/or access to PII. An access National Agency Check investigation (ANACI) is required via the SF 86 security form.- Required to submit a Financial Disclosure Statement, OGE-450. Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually, in accordance with DoD Directive 5500-7R, Joint Ethics Regulation, dated 23 March 2006.- Salary is dependent on experience and/or education.- For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

This announcement may be used to fill additional vacancies within 90 days of closing date.

The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to [e-mail] to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case‑by‑case basis.

This activity is a Drug‑Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full‑time, part‑time or intermittent. Contact the hiring agency for more information on the specific benefits offered.