Fiscal Technician 2 | Payments & Receipts

State of Washington; Lacey (WA); On-site; USD 42,000 - 52,000; Full time

Job summary

Washington State Department of Transportation (WSDOT) is seeking a Fiscal Technician 2 to join the Payments & Receipts Unit in Lacey, WA. You will provide essential fiscal and administrative support, handling financial transactions, warrants, and remittances while maintaining accurate records in established accounting systems.

The role requires attention to detail, strong customer service, and ability to work with minimal supervision in a team-oriented environment.

Qualifications

• Excellent customer service and written/verbal communication with diverse stakeholders.
• Ability to work in a team and contribute to shared goals.
• High attention to detail to ensure accuracy of financial data and records.
• Strong time management to meet deadlines in a fast-paced environment.
• Ability to analyze issues and solve problems within established policies.
• Proficiency with Microsoft Office (Excel, Outlook, Teams) and basic data entry.
• Experience with mainframe or equivalent financial database systems.
• Ability to work independently with minimal supervision.
• Demonstrates a growth mindset and willingness to learn.
• Service-oriented approach to assist internal and external customers.

Responsibilities

• Sort and log incoming payments and checks, balance daily totals, and support electronic recordkeeping.
• Research returned warrants, match remittances, and resolve discrepancies.
• Ensure documents comply with agency policies and records retention requirements.
• Process daily cash receipt transactions and ensure accurate recording in the financial system.
• Balance receipt information with supporting records and investigate discrepancies.
• Identify process improvement opportunities and report trends to supervision.
• Develop and update desk procedures and training materials for continuity.
• Provide timely customer service regarding payments, warrants, and related transactions.
• Research and resolve inquiries, coordinate with vendors and customers, maintain records.
• Process petty cash requests and coordinate approvals and check availability.
• Cross-train with Fiscal Analyst 1 and Office Assistant 2 staff for coverage.

Skills

Customer Service & Communication

Teamwork & Collaboration

Attention to Detail

Time Management & Prioritization

Critical Thinking & Problem Solving

Technical Proficiency

Data Entry & Information Systems

Independence & Initiative

Growth Mindset

Service-Oriented

Tools

Microsoft Office

Mainframe / Database System

Excel

Job description

About WSDOT

The Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 20,000 lane miles of state highway and 4,100 bridges, WSDOT leads an award-winning Active Transportation Plan, manages the world’s longest floating bridge, and operates the largest ferry system in the nation!

The Opportunity

WSDOT Accounting and Financial Services Division is currently seeking a Fiscal Technician 2 to join the Payments & Receipts Unit in Lacey, WA. In this role, you will provide essential fiscal and administrative support that helps ensure vendor payments and cash receipts are processed accurately, timely, and in compliance with applicable policies and procedures. You will work with financial transactions, warrants, remittances, records, and customer inquiries while using established accounting systems and processes. Your work will directly support the accurate processing of public funds and the delivery of WSDOT transportation projects.

What to Expect

• Sort incoming mail, accurately log checks and payments, verify and balance daily check totals, and support scanning and electronic recordkeeping.
• Research and log returned warrants, match remittances to incoming warrants, process single-flag transactions, and identify, research, and resolve discrepancies.
• Ensure financial documents are handled in compliance with agency policies, internal controls, and applicable records retention requirements.
• Prepare and process daily cash receipt transactions, and other financial documents, ensuring timely and accurate recording in the financial system.
• Verify, balance, and reconcile receipt information to supporting documentation and research and resolve discrepancies.
• Identify process improvement opportunities and communicate recurring issues, trends, and discrepancies to supervisory staff.
• Develop, update, and maintain desk procedures, reference materials, workflow documentation, and training materials to support continuity and consistency.
• Provide timely and professional customer service by responding to inquiries and providing information and assistance regarding payments, warrants, and related financial transactions.
• Research and resolve customer inquiries, communicate with agency staff, vendors, and customers, and maintain accurate records and documentation.
• Process petty cash requests, prepare checks for signature, maintain the petty cash check register, coordinate approvals, and communicate with customers regarding check availability.
• Cross-train with Fiscal Analyst 1 and Office Assistant 2 staff to provide operational support and workload coverage.

Qualifications

To be considered for this opportunity, the following competencies are required:

• Customer Service & Communication: Clearly and professionally communicate, both verbally and in writing, with diverse internal and external customers; actively listen to understand needs and respond appropriately.
• Teamwork & Collaboration: Work cooperatively and respectfully with colleagues to meet shared goals and contribute to a positive and productive team environment.
• Attention to Detail: Consistently produce accurate work by carefully reviewing data, identifying errors, and following established processes.
• Time Management & Prioritization: Organize and manage workload effectively to meet established deadlines; adapt to shifting priorities while maintaining productivity.
• Critical Thinking & Problem Solving: Assess situations, identify issues, and make sound decisions within established guidelines, seeking assistance when needed.
• Technical Proficiency: Use Microsoft Office applications, including Excel, Outlook, and Teams, at a basic level to create, edit, and share documents, spreadsheets, and communications.
• Data Entry & Information Systems: Accurately enter, retrieve, and update information using a mainframe or comparable database system.
• Independence & Initiative: Work with minimal supervision, take responsibility for completing tasks, and proactively identify opportunities to improve processes.
• Growth Mindset: Actively demonstrates a commitment to learning and growth.
• Service-Oriented: Takes action to meet the needs of others.

The following qualifications are also required:

• Ability to pass a criminal background check.

Important Notes

• This recruitment may also be used to fill additional positions per business needs.
• This position is not eligible for remote work, and required work on-site in Lacey, Monday through Friday.
• In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Collective Bargaining Agreements. Information on other compensation types for non-represented positions can be found in Chapter 357-28 of the Washington Administrative Code.
• Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov.

Why WSDOT

• Work-Life Balance – We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals’ lifestyle. Employees in this position enjoy a standard daytime schedule, working Monday-Friday only, with weekends off.
• Paid Leave – In addition to 12 paid holidays, full-time employees mayearn up to 25 paid vacation days per year!
• Tuition Assistance – Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.
• Plan For Your Future – WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go to State Benefits for more information.

WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/ or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.

WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov.

Contact Us

For inquiries about this posting, you may contact the assigned Recruiter at [e-mail]. Please be sure to reference 26DOT-HQ-00142 in the subject line.