Fiscal Intermediary Program Manager - Flexible Schedule

The Center for Family Support Inc.; New York (NY); On-site; USD 60,000 - 73,000; Full time

Benefits offered by this job

401(k)

Dental Insurance

Flexible schedule

Health insurance

Life insurance

Paid time off

Referral program

Tuition reimbursement

Vision insurance

Job summary

The Center for Family Support Inc. in New York City is seeking a Fiscal Intermediary Program Manager to oversee a caseload of individuals receiving Self-Directed Services and ensure full OPWDD compliance.

You will manage documentation, fiscal oversight, and stakeholder engagement while driving KPI-based performance. Key responsibilities include leading Life Plan meetings, ensuring accurate documentation, and maintaining strong family and broker collaboration.

Qualifications

• Bachelor’s degree in health or human services or related field.
• Minimum of 2 years’ experience in OPWDD system.
• Minimum of 1 year of experience with Self-Directed Services.

Responsibilities

• Caseload management with oversight of assigned caseloads.
• Ensure documentation completeness and accuracy.
• Participate in Life Plan meetings and interdisciplinary team discussions.
• Communicate issues to stakeholders in a timely manner.
• Monitor Medicaid eligibility for assigned caseload.
• Review and approve Staff Action Plans and broker documentation.
• Support audit readiness and regulatory compliance.

Skills

OPWDD regulations knowledge

Self-Directed Services experience

Communication skills

Education

Bachelor’s degree in health or human services or related field

Tools

Microsoft Office

EVERO

Adobe Sign

Job description

The Center for Family Support Inc. in New York City is seeking a Fiscal Intermediary Program Manager to oversee a caseload of individuals receiving Self-Directed Services and ensure full OPWDD compliance.

You will manage documentation, fiscal oversight, and stakeholder engagement while driving KPI-based performance. Key responsibilities include leading Life Plan meetings, ensuring accurate documentation, and maintaining strong family and broker collaboration.