Fiscal Intermediary Coordinator

Person Centered Care Services; New York (NY); Hybrid; USD 54,000 - 74,000; Full time

Benefits offered by this job

Health Coverage

Telehealth

Voluntary Benefits

403B Plan

PTO & Holidays

Employee Discounts

Financial Stipends

Education & Development

Wellness & EAP

Referral Program

Job summary

Person Centered Care Services (PCCS) is seeking a dedicated professional in New York to ensure OPWDD compliance, manage Self-Hired Staff caseloads, and foster community partnerships. You will collaborate with the Administrative Supports Team, review reports, and support budgeting, billing, and advocacy efforts to empower individuals receiving services.

The role emphasizes professional development, cross-functional teamwork, and a commitment to fair, person-centered care within a supportive

Qualifications

• Experience in OPWDD HCBS Waiver programs, including Self-Direction.
• 1+ years in a supervisory/leadership role, preferred.
• High School Diploma required; Associate degree preferred.

Responsibilities

• Ensure compliance with OPWDD regulations and agency policies.
• Maintain a caseload to support Self-Hired Staff and Self-Directed services.
• Build and maintain relationships with community partners and Circle of Support.
• Oversee Payroll, Billing, and reporting in coordination with Finance/Payroll and Intermediary departments.
• Advocate for the rights and needs of people supported and identify additional resources.

Skills

Communication & Collaboration

Decision-making & Problem-Solving

Adaptability & Flexibility

Organizational Effectiveness

Quality of Service

Education

High School Diploma

Associate degree preferred

Job description

Job Details: Job Location: Hybrid - n/a, NY 10303, Position Type: Full Time, Education Level: Bachelors Degree Preferred, Salary Range: $53,500.00 - $73,500.00 Salary, Travel Percentage: Admin - Personal Car (Infrequent), Job Shift: 40 hours, Job Category: 505 - Office Worker,

Why Join Our Team

We are more than just a workplace – we are a community built on our core values

suPPort:Our responsibility as human beings is to support ourselves and one another.

eQuityTo participate in community is to have active citizenship. To be participating citizen, one must have opportunities which are equitable, which accommodate the differences all human being have.

aCCeptance:One of the most vital components of having a quality of life is love. It’s okay to tell someone you love them; more importantly, it’s okay to show them. To accept another for who they are and what makes them human can be a most validating experience; it is self-empowering.

Benefits

• Health Coverage: Medical, Vision, Dental, and Life Insurance for employees working 30+ hours/week.
• Telehealth Services: Employer-paid access for all employees, regardless of hours.
• Voluntary Benefits: Including Accident, Disability, Legal, Identity Protection, and Pet Insurance.
• 403B Retirement Plan: Secure your financial future.
• PTO & Holidays: Generous time off, including your birthday!
• Employee Perks: Discounts on wireless plans, entertainment, dining, travel, and more.
• Financial Support: Bi-weekly stipends for eligible cellphone and transportation expenses.
• Education & Development: Tuition reimbursement and career advancement programs.
• Wellness Support:Access to the Employee Assistance Program.
• Referral Program: Earn rewards by promoting our inclusive workplace.

Position Overview:

• Compliance:Ensure compliance with relevant OPWDD regulations and agency policies. This includes but not limited to working alongside the Administrative Supports Team, troubleshooting eVero issues (i.e. Staff clocking in/out), review of reports (Overtime, Watch Hours, Staff Action Plan, Life Plan, Level of Care, DDP2’s and more) are within OPWDD and PCCS guidelines.
• Case Management: Maintain and oversee a caseload to support Self-Hired Staff and Individuals who choose to Self-Directed their services. This can include but not limited to, Attendance Roster Review, Invoice Reimbursement, processing Support Broker Billing, review Monthly Expenditure Reports, reviewing budgets, reviewing budgets and attending Circle of Support Meetings)
• Community Engagement:Build and maintain relationships within community partners, such as, Care Managers, Support Brokers, Self-Directed Participant/Designee, and any other members of the Circle of Support. Assist with conducting one-on one and/or group training for members of the Circle of Support, or other community partners on the Self-Direction model. While also reviewing PCCS policies and procedures.
• Payroll: Review and ensure compliance within Payroll alongside our Finance/Payroll Department. This would be to resolve any issues that might be outstanding, such as but not limited to, Employee Time, Attendance Roster, Self-Hired Staff Personal Time Off, Indirect Hours, and Late Timesheet processing.
• Billing:Monitor revenue within the Fiscal Intermediary Department, while ensuring Fiscal Intermediary Fee meets OPWDD standards, and billing requirements.
• Advocacy: Advocate for the needs and rights of people supported, ensuring they are receiving adequate services and support. Assist people supported with identifying additional resources and/or services.
• Reporting: Ensure proper reporting, investigation, and review of all incidents relative to OPWDD Part 624 regulations and the New York State Justice Center.
• Professional Development: Complete all mandatory and assigned training as needed. Take initiative in asking for support in areas needed for development and enroll in training opportunities to assist with accomplishing professional goals.
• All other duties deemed necessary by the supervisor.

Job Skills

• Communication and Collaboration:Communicates effectively with peers and supervisors by sharing clear, concise updates and information. Supports teamwork by actively listening and contributing ideas in a collaborative manner.
• Decision-making and Problem-Solving:Identifies and resolves basic issues using established guidelines. Seeks advice for more complex challenges.
• Adaptability and Flexibility: Adapts to shifting tasks and priorities as directed by supervisors. Maintains productivity in a dynamic work environment.
• Organizational Effectiveness:Supports operational efficiency by following established processes and maintaining accurate records.
• Quality of Service: Performs tasks with precision and care, ensuring individuals with IDD receive reliable, respectful, and person-centered support.

Qualifications:

• Age Requirement: Minimum age of 18.
• Experience:
  • 1+ years working in OPWDD HCBS Waiver programs including but not limited to Self-Direction, preferred.
  • 1+ years in a supervisory/leadership role, preferred.
• Educational Qualification: High School Diploma required. Associate degree in related field (i.e., Social Work, Mental Health, etc.), preferred.
• On Call: N/A
• Drivers Status: Valid Driver’s License, preferred. Ability to travel using any means of transportation, required.
• Physical Demands: The nature of tasks may vary based on the individuals being supported. This may include assisting with toileting and hygiene, which could involve lifting. Reasonable accommodations will be considered to enable individuals with disabilities to fulfill essential job functions.

Person Centered Care Services (PCCS) is an equal opportunity/affirmative action employer. All qualified applicants will be considered for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, or current employment status. PCCS values diverse experiences, including with regard to educational background and justice system involvement. Justice impacted folks who embrace our values of suPPort, eQuity and aCCeptance are encouraged to apply, PCCS prides ourselves in leading the way on implementing fair Chance forward hiring. We depend on a diverse staff to carry out our mission.