First Year Experience Coordinator

The Chronicle Of Higher Education, Inc.; Oshkosh (WI); On-site; USD 40,500 - 49,500; Full time

Job summary

The Chronicle Of Higher Education, Inc. is looking for a First Year Experience Coordinator in Oshkosh, Wisconsin. This role involves overseeing programs designed to enhance student retention and success, managing social media communications, and recruiting team leaders.

The ideal candidate will hold a Bachelor’s degree and have experience working with underrepresented student populations. Starting salary is $45,000, commensurate with experience, and requires a commitment to evening and weekend work.

Qualifications

• Demonstrated ability to communicate effectively with students and faculty.
• At least one year of supervisory experience in an educational setting.
• Experience with social media platforms is a must.

Responsibilities

• Oversee TRIO SSS and SSS STEM program communication.
• Recruit, hire, and manage the First-Year Experience Student Leaders.
• Plan and implement a first-year experience program for new students.

Skills

Experience working with educational programs with marginalized student populations

Supervisory experience in an educational setting

Experience with social media platforms

Exceptional written and oral communication skills

Education

Bachelor’s degree in education, social work, human services, or related field

Master’s degree in counseling or higher education (preferred)

Job description

Position Title

First Year Experience Coordinator

Job Category

Academic Staff

Employment Type

Terminal (Fixed Term)

Job Profile

Retention Specialist

Key Responsibilities

• Oversee TRIO SSS and SSS STEM program communication and social media (25%); supervise the Communication Intern; manage newsletters, flyers, and social media platforms; develop social media strategies; schedule posts; produce content; assist with website management.
• Support program objectives of the TRIO SSS/SSS STEM Grant (5%); recruit eligible students; obtain documentation; advocate for first‑generation and limited‑income students; serve on campus committees and events.
• Plan, develop, implement, and evaluate a first‑year experience program to increase engagement, persistence, retention, and success of new students (35%); facilitate learning opportunities through a Canvas course; create curriculum; provide financial literacy awareness; collaborate with campus partners.
• Recruit, hire, and manage the First‑Year Experience Student Leaders and Student Ambassadors (30%); provide training (FERPA, UW Student Code of Conduct, Mental Health First Aid); conduct weekly check‑ins; supervise job duties and performance; train staff for handling student concerns per FERPA.

Other Duties

• Engage in recruiting, identifying, and enrolling eligible students during UW Oshkosh’s Titan Takeoff Orientation and support academic advisors and the Student Success Coach.
• Maintain program files in compliance with federal regulations and institutional policy.
• Work evenings on a weekly basis and weekends during both academic year and summer on an occasional basis.

Compensation

Starting at $45,000 commensurate with experience.

Required Qualifications

• Bachelor’s degree in education, social work, human services, or related field.
• Experience working with educational programs with marginalized, underrepresented student populations.
• At least one year of supervisory experience in an educational setting.
• Experience with social media platforms and creating media content.
• Demonstrated ability to communicate and work effectively with students, faculty, staff, and off‑campus constituents.
• Demonstrated exceptional written and oral communication skills.

Preferred Qualifications

• Master’s degree in counseling, higher education, or related field.
• Experience supporting the needs of first‑generation, income‑eligible students.
• Experience with curriculum development using a learning management system such as Canvas or Blackboard.
• Knowledge or experience with Student Support Services (SSS) and/or other TRIO programs.

Work Authorization

United States citizens, permanent residents, or individuals with appropriate work authorization are required. The University does not offer H‑1B or other visa sponsorship.

Equal Opportunity Employer

UW is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or veteran status.