First Year Experience Coordinator

University of Wisconsin–Oshkosh; Oshkosh (WI); On-site; USD 40,500 - 49,500; Full time

Job summary

The University of Wisconsin–Oshkosh is seeking a First Year Experience Coordinator to enhance student engagement for TRIO SSS and SSS STEM first-year students. This role involves developing and managing key student programs and leading a team of First-Year Experience Student Leaders.

Responsibilities include overseeing program communications and social media, implementing first-year experience initiatives, and fostering an inclusive campus environment for new students. Starting compensation is $45,000, commensurate with experience.

Qualifications

• Experience with educational programs for underrepresented student populations.
• At least 1 year of supervisory experience in an educational setting.
• Exceptional written and oral communication skills.

Responsibilities

• Oversee TRIO SSS and SSS STEM program communication and social media.
• Recruit and manage First-Year Experience Student Leaders.
• Prepare First-Year Experience curriculum and resources.

Skills

Communication skills

Social media management

Supervisory experience

Collaboration

Education

Bachelor’s degree in education, social work, human services, or related field

Tools

Canvas

Blackboard

Job description

Position Title

First Year Experience Coordinator

Job Category

Academic Staff

Employment Type

Terminal (Fixed Term)

Job Profile

Retention Specialist

Job Duties

The First Year Experience (FYE) Coordinator reports directly to the TRIO Director of Student Support Services and serves to create, support, and facilitate student engagement for our TRIO SSS and SSS STEM first-year students. The FYE Coordinator will oversee significant aspects of the first‑year experience, including chairing the First‑Year Experience Advisory Committee, developing and maintaining the First‑Year Experience Canvas course, and is responsible for the hiring, training, and evaluation of First‑Year Experience Student Leaders, the Communications Intern, and Summer Student Ambassadors. The FYE Coordinator will also participate in recruiting, identifying, and enrolling eligible students during UW Oshkosh’s Titan Takeoff Orientations along with supporting SSS and SSS STEM Academic Advisors and the Student Success Coach with persistence, retention and graduation initiatives of the programs. The FYE Coordinator will oversee TRIO SSS and SSS STEM program communication and social media as well as maintain current and accurate program files to be in compliance with federal regulations and college policies.

During the academic year, evening hours on a weekly basis may be required. Evening hours in the summer and weekend hours during both the academic year and summer on an occasional basis are required.

Key Job Responsibilities

25% Oversee TRIO SSS and SSS STEM program communication and social media

This includes supervision of the Communications Intern and overseeing the TRIO SSS and SSS STEM communication mediums such as the TRIO SSS newsletter, program flyers, and social media platforms. Program communication and social media responsibilities include the following:

• Develop and implement social media strategies, create content, manage social media accounts, and analyze performance metrics.
• Assist with social media tasks, such as scheduling posts, researching trends, and engaging with followers.
• Produce engaging content for various platforms, including graphics, videos, and written posts for the program.
• Assist the Director of TRIO SSS and SSS STEM with website management and upkeep.

5% Perform other duties as assigned by the TRIO SSS/SSS STEM director.

5% Support the program objectives of the TRIO SSS/SSS STEM Grant by assisting to recruit eligible students into the program and obtain documentation to verify program eligibility. Be an advocate for first-generation and limited‑income students by serving on campus committees and participating in campus events and activities that support our TRIO SSS/SSS STEM students.

35% Responsible for the planning, developing, implementing, and evaluating a first-year experience program aimed at increasing the engagement, persistence, retention, and success of new students participating in the TRIO SSS and SSS STEM programs.

• Responsible for facilitating learning opportunities through the use of a Canvas course which focuses on first-year experience in college student topics.
• Create curriculum to include student success strategies, educate FYE Student Leaders about the numerous campus resources available, and provide opportunities for FYE Student Leaders to help new students engage and participate in campus life events and opportunities (i.e. student organizations and clubs, TitanFest, career and graduate fairs, etc).
• Responsible for providing financial literacy awareness to TRIO SSS/SSS STEM students by working with the Director, SSS/SSS STEM Academic Advisors, and the Success Coach, specifically providing awareness on UW Oshkosh’s scholarships and TRIO SSS scholarship opportunities.
• Establish good collaboration relationships with various on-campus and off-campus partners to create a supportive environment for new incoming college students, especially those from first-generation and low‑income backgrounds.

Responsibilities

30% Recruits, hires, and manages the First-Year Experience Student Leaders and the Student Ambassadors to include supervisory responsibilities for the following

• Ensuring FYE Student Leaders, Intern, and Student Ambassadors are aware of campus resources and make proper referrals to other service providers on campus such as the Center for Academic Resources, Financial Aid, Registrar, Student Accounts, Counseling Center, Reading/Study Center, Disability Services, Project Success, etc.
• Providing weekly training and student development opportunities including FERPA training, understanding UW Oshkosh Student Code of Conduct, and getting Mental Health First Aid (MHFA) Certified.
• Responsible for weekly check-in meetings and providing supervision and accountability for job duties and semester performance evaluations.
• Trains and provides guidance in handling student situations and concerns in accordance with established institutional policies and the Family Educational Rights and Privacy Act (FERPA).

Compensation

Starting at $45,000 commensurate with experience

Required Qualifications

• Bachelor’s degree in education, social work, human services, or related field.
• Experience working with educational programs specifically with marginalized, underrepresented student populations.
• At least 1 year of supervisory experience in an educational setting.
• Experience with understanding social media platforms and creating media content.
• Demonstrated ability to communicate and work effectively with students, faculty, staff, and off-campus constituents.
• Demonstrated exceptional written and oral communication skills.

Preferred Qualifications

• Master’s degree in counseling, higher education, or a related field.
• Experience supporting the needs of first-generation, income eligible students.
• Experience with curriculum development using a Learning Management System such as Canvas, Blackboard, etc.
• Demonstrated knowledge of and/or experience with Student Support Services (SSS) and/or other TRIO programs.

Legal Notices

UW is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies.