First Deputy Director

City of New York; New York (NY); Sur place; USD 130 000 - 176 000; Plein temps

Résumé du poste

City of New York's Administration for Children’s Services seeks a First Deputy Director of Field Operations to oversee child protection investigations and borough-wide services, reporting to the Deputy Commissioner. The role emphasizes crisis intervention, staff supervision, and collaboration with external agencies to ensure timely investigations within 24 hours and quality service.

The ideal candidate holds an MSW, strong leadership and communication skills, and experience supervising large

Qualifications

• A baccalaureate degree and four years of professional social services experience in organizations dealing directly with children and/or adolescents; at least 18 months in supervisory/administrative capacity.
• Education and/or experience equivalent to the above; at least 18 months in supervisory/administrative capacity; Master's degree may substitute for one year of experience.

Responsabilités

• Ensure crisis intervention and preventive services to families identified as at risk.
• Oversee operations of connections and management systems within the borough.
• Maintain overall functioning of the borough office when the borough commissioner is not available.
• Direct several child protective services managers and supervise units of caseworkers providing protective, preventive and family services within ACS borough offices.
• Ensure staffing, equipment and training per law, rules, regulations and policy.
• Collaborate with inter- and intra-agencies to facilitate trainings and staff development.
• Oversee the implementation of agency policy and operational systems within the borough to ensure effective delivery of services.
• Make quick decisions without prior approval where needed and perform related duties.
• Demonstrate leadership through communication, coaching, and support to subordinates.

Connaissances

Managerial experience

Supervisory leadership

Excellent communication skills

Bilingual ability in Spanish

Formation

Master of Social Work (MSW) or related master's degree

Bachelor's degree in a related field

Outils

NY Connections case management system

Description du poste

THIS POSITION IS OPEN TO INTERNAL ACS APPLICANTS ONLY.

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY OF $152,843.00.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.

In each DCP borough and program office, an Administration team provides a catalog of critical support functions, enabling child protective staff to focus on supporting our children and families.

Under the administrative direction of the Deputy Commissioner for Child Protection, Associate Commissioner, and Borough Commissioner, with wide latitude for the exercise of independent action and decision‑making, the First Deputy Director has overall responsibility to ensure that the mandated investigation of reports of child abuse and neglect are undertaken within 24 hours of receipt.

The First Deputy Director will be responsible for the following:

• Ensure the provision of crisis intervention and preventive services to families identified as “at risk”.
• Oversees the operation of connections and all management compliance systems within the borough.
• Overall functioning of the borough office when the borough commissioner is not available.
• Direct a number of child protective services managers and is accountable for the activities of several units of caseworkers providing a broad range of protective, preventive and family services within ACS borough offices.
• Ensure that each unit within the zone is sufficiently staffed, properly equipped and trained and capable of carrying its responsibilities in accordance with applicable law, rules, regulations and policy.
• Collaborate and coordinates with inter and intra agencies to facilitate trainings to enhance staff, development.
• Oversee the implementation of agency policy and operational systems within the borough to insure the effective and efficient delivery of services.
• Implement and monitors the necessary management controls and is accountable for the evaluation of subordinate supervisors.
• Take the necessary steps to improve the quality of services and carries out other administrative assignment as required.
• Assists in resolving procedural and operational problems within the borough.
• Design and oversees the implementation of creative solutions to case related problems within the borough.
• Responsible for quick decisions without prior approval of superiors.
• Perform other related duties.
• Exemplify leadership skills of effective communication, modeling, coaching, educating and support to foster quality supervision to their subordinates regularly.

Preferred Skills

The preferred candidate should possess the following:

• A record of proven managerial or supervisory accomplishments in child protection or a closely related human service field
• Master of Social Work degree or master’s degree in a related discipline; excellent communications skills
• Ability to deal tactfully and effectively with diverse constituencies at all levels and an extensive understanding of child welfare issues
• Knowledge of the NY State Connections comprehensive case management system, or other
  automated child welfare system
• Familiarity working with NYC’s diverse communities
• Experience and ability to step into an existing unit and assume all responsibility quickly
• Bilingual ability to communicate clearly in Spanish or other languages is considered a plus for this position

ADDITIONAL INFO:

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child‑caring responsibilities has been the subject of a child abuse and maltreatment report.

The Administration for Children’s Services is an equal opportunity employer committed to providing access to all individuals. If you require a reasonable accommodation to participate in the job application or interview process, please contact Simone Campbell at [e-mail] or [phone].

DIRECTOR OF FIELD OPERATIONS ( - 95600

Qualifications

1. A baccalaureate degree from an accredited college and four years of full‑time, satisfactory professional social services or related experience in organizations dealing directly with children and/or adolescents; such as (but not limited to) child welfare agencies, Day-Care, educational institutions, mental health groups, pediatrics, juvenile justice. At least eighteen months of the required experience must be in a supervisor, administrative, managerial or executive capacity.

2. Education and/or experience equivalent to "1" above. However, all candidates must have at least eighteen months of experience in a supervisory, administrative, managerial, or executive capacity. A Master's degree in Social Work may be substituted for one year of the required general experience.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.