First Aid Team Member

Wild Waves Theme & Water Park; Federal Way (WA); On-site; USD 25,000 - 39,000; Full time

Job summary

Wild Waves Theme & Waterpark is seeking First Aid / EMT Team Members to respond to medical incidents and provide prompt guest care. This role supports a safety-focused environment with clear documentation and communication with park leadership.

Ideal candidates hold a Washington EMT or Paramedic license, are 18+, and can work varied shifts including nights, weekends, and holidays while delivering professional care and excellent guest service.

Qualifications

• Must be 18 years of age or older.
• Must possess a valid Washington State EMT or Paramedic license.
• Strong first responder and patient care skills.
• Strong guest service and communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Ability to communicate professionally with guests, coworkers, management, and emergency responders.
• Ability to work varied shifts including nights, weekends, and holidays.

Responsibilities

• Medical Response: Respond to medical incidents and provide care within the scope of EMT or Paramedic certification, including patient assessment and treatment
• Care Escalation: Assess situations and determine when additional care or outside emergency services are required
• Communication: Clearly communicate incident details to Management and Base Operations teams
• Reporting: Complete accurate, detailed, and timely incident reports while maintaining confidentiality of sensitive information
• Office Presence: Maintain a consistent presence in the First Aid office unless actively responding to a medical call
• Emergency Procedures: Maintain knowledge of Emergency Action Procedures and respond appropriately during emergencies
• Equipment & Facility Care: Maintain cleanliness and organization of First Aid offices, restrooms, department carts, and back-of-house areas
• Other Duties: Perform additional duties as assigned based on department and park needs

Skills

EMT license

Paramedic license

First responder

Patient care

Guest service

Communication

Time management

Multitasking

Job description

Wild Waves Theme & Waterpark

Position Summary

First Aid / EMT Team Members are responsible for responding to medical incidents and providing prompt, professional patient care to guests and team members. This role supports a safety-conscious environment by delivering high-quality emergency medical care, accurate documentation, and clear communication with park leadership and Base Operations. Team Members in this position are expected to maintain a calm, professional presence while delivering excellent care and guest service.

Skills, Requirements & Qualifications

• Must be 18 years of age or older
• Must possess a valid Washington State EMT or Paramedic license
• Strong first responder and patient care skills
• Strong guest service and communication skills
• Ability to multitask, prioritize, and manage time effectively
• Ability to communicate professionally with guests, coworkers, management, and emergency responders
• Ability to work varied shifts including nights, weekends, and holidays

General Duties & Responsibilities

Guest Service

• Provide compassionate, respectful, and professional care to guests and team members
• Follow all guest service standards and code of conduct guidelines outlined in the Team Member Handbook

Safety

• Support Wild Waves’ safety-first culture by promoting a safe environment and identifying potential hazards

Teamwork

• Work collaboratively with park leadership, Base Operations, and fellow team members

Cleanliness

• Maintain clean, sanitary, and organized work areas, including medical spaces and equipment

Specific Duties & Responsibilities

• Medical Response: Respond to medical incidents and provide care within the scope of EMT or Paramedic certification, including patient assessment and treatment
• Care Escalation: Assess situations and determine when additional care or outside emergency services are required
• Communication: Clearly communicate incident details to Management and Base Operations teams
• Reporting: Complete accurate, detailed, and timely incident reports while maintaining confidentiality of sensitive information
• Office Presence: Maintain a consistent presence in the First Aid office unless actively responding to a medical call
• Emergency Procedures: Maintain knowledge of Emergency Action Procedures and respond appropriately during emergencies
• Equipment & Facility Care: Maintain cleanliness and organization of First Aid offices, restrooms, department carts, and back-of-house areas
• Other Duties: Perform additional duties as assigned based on department and park needs

Physical Demands & Work Environment

• Ability to stand and walk for extended periods
• Frequent bending, stooping, kneeling, crouching, and reaching
• Occasional climbing or balancing
• Ability to lift up to 20 pounds regularly and up to 50 pounds frequently
• Vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
• Work is primarily outdoors and subject to varying weather conditions
• Noise levels may range from moderate to high

Reasonable accommodations may be provided to support team members in performing the essential functions of this position.