Firewall Operations Engineer – Secret Clearance

Belcan; Beltsville (MD); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health care

Dental

Vision

Life insurance

401(k)

Education assistance

Paid time off

Job summary

Belcan is seeking a Firewall Operations Engineer in Beltsville, MD to monitor and manage firewall infrastructure across Palo Alto and other platforms. The role requires a bachelor’s degree and several years of related experience, with potential for TOP SECRET clearance in the future.

You will configure rules, monitor devices, and collaborate with multiple agencies on perimeter security changes, while supporting the CIRT block requests and incident response processes.

Qualifications

• Secret clearance with ability to obtain Top Secret.
• Bachelor's degree and 2-4 years of experience.
• In-depth experience using Palo Alto Firewalls and Panorama monitoring tools to troubleshoot and configure a Firewall infrastructure.
• Strong understanding of networking, proxy, and packet filtering technologies.
• Minimum 3-5 years of IT Customer Support experience (Tier I and/or Tier II).
• Hands-on experience supporting firewall/DMZ infrastructure including various devices and proxies.
• Experience with NeuralStar monitoring.
• TCP/IP network implementation and troubleshooting.

Responsibilities

• Monitor Service Now application for Firewall Operations (FWOPS) incidents and service requests.
• Implement firewall rules and policies, troubleshoot firewalls, proxies, and load balancers.
• Escalate issues to Tier 3 and monitor lifecycle until resolution.
• Perform maintenance activities like reboots and software upgrades.
• Record and report firewall operations, utilization, and maintenance.
• Collaborate across Bureaus and Agencies on network changes affecting perimeter security.
• Support Diplomatic Security CIRT by blocking IPs, websites, and emails.
• Monitor health of perimeter security devices and publish outage notices.
• Update shift logs and provide leadership reports.
• Maintain SOPs and working documents.
• Attend FWOPS troubleshooting calls.

Skills

Palo Alto Firewall

Panorama

FortiGate

Azure Firewall

Cisco ESA

A10 Load Balancer

URL Filtering

Network Troubleshooting

ServiceNow

Threat Monitoring

Education

Bachelor's degree

Tools

NeuralStar

Palo Alto

Panorama

FortiGate

Azure Firewall

Cisco ESA

A10

Job description

Belcan is seeking a Firewall Operations Engineer in Beltsville, MD to monitor and manage firewall infrastructure across Palo Alto and other platforms. The role requires a bachelor’s degree and several years of related experience, with potential for TOP SECRET clearance in the future.

You will configure rules, monitor devices, and collaborate with multiple agencies on perimeter security changes, while supporting the CIRT block requests and incident response processes.