Fireplace Service & Installation Technician

Destination Waconia; Waconia (MN); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision insurance

Health Savings Account (HSA)

Paid time off

Paid holidays

Manufacturer and technical training

Company vehicle

Uniforms

Company-provided technology

Opportunities for advancement

Job summary

Waconia Comfort is seeking a dependable Fireplace Service & Installation Technician in Waconia, MN. The role involves servicing, diagnosing, and installing gas, electric, and wood fireplaces across the southwest Twin Cities metro.

Full-time with steady year-round opportunities and potential cross-team HVAC support. Ideal candidates bring 2+ years of field experience, strong troubleshooting, and excellent customer service.

Qualifications

• Two or more years of related field experience.
• Experience with fireplace/hearth service, installation, HVAC, or a related mechanical trade.
• Valid driver's license with an insurable driving record.
• Ability to safely use hand and power tools.
• Ability to lift and carry up to 100 lbs. on occasion.
• Comfortable working from extension and step ladders.
• Strong troubleshooting and problem-solving skills.
• Good communication and customer service skills.
• Preferred: NFI Certification or hearth industry certification.
• HVAC or Hearth Technical School Certificate.
• Experience with low-voltage wiring, brazing, or soldering.
• High school diploma or GED

Responsibilities

• Service, troubleshoot, diagnose, and repair gas, electric, and wood fireplaces.
• Install new fireplaces and hearth appliances.
• Complete fireplace tear-outs, replacements, and venting installations.
• Perform routine fireplace maintenance and safety checks.
• Read installation manuals, wiring diagrams, and manufacturer specifications.
• Work with low-voltage wiring and perform minor electrical work related to hearth systems.
• Communicate with homeowners about equipment, repairs, maintenance, and replacement options.
• Protect customers' homes and maintain a clean, professional work area.
• Complete service documentation accurately and on time.
• Safely operate company vehicles, hand tools, power tools, ladders, and other equipment.
• Assist other departments, including HVAC, during seasonal periods as needed.
• Continue learning through manufacturer training, certifications, and hands-on experience.
• Help train and support newer technicians as your experience allows

Skills

Troubleshooting

Problem-solving

Communication

Customer service

Manual dexterity

Lifting up to 100 lbs

Education

High school diploma or GED

NFI Certification

HVAC/ Hearth Tech School Certificate

Tools

Hand tools

Power tools

Low-voltage wiring tools

Job description

Fireplace Service & Installation Technician Waconia Comfort | Waconia, MN Full-Time | $25–$40/hour + Performance-Based Bonuses Build a Career with Waconia Comfort Waconia Comfort is looking for a dependable, motivated Fireplace Service & Installation Technician to join our growing team. We’re looking for someone who takes pride in their work, shows up ready to work, treats customers and coworkers with respect, and wants to build a long-term career with a local company. In this role, you'll service, troubleshoot, repair, and install gas, electric, and wood fireplaces and hearth products throughout the southwest Twin Cities metro. You'll work on a variety of projects, learn different systems and manufacturers, and have opportunities to continue developing your technical skills. During slower fireplace seasons, you may also assist our HVAC team with service, maintenance, installation, warehouse, or shop work, helping provide steady, year-round opportunities.

What You'll Do

• Service, troubleshoot, diagnose, and repair gas, electric, and wood fireplaces
• Install new fireplaces and hearth appliances
• Complete fireplace tear-outs, replacements, and venting installations
• Perform routine fireplace maintenance and safety checks
• Read installation manuals, wiring diagrams, and manufacturer specifications
• Work with low-voltage wiring and perform minor electrical work related to hearth systems
• Communicate with homeowners about their equipment, repairs, maintenance, and replacement options
• Protect customers' homes and maintain a clean, professional work area
• Complete service documentation accurately and on time
• Safely operate company vehicles, hand tools, power tools, ladders, and other equipment
• Assist other departments, including HVAC, during seasonal periods as needed
• Continue learning through manufacturer training, certifications, and hands-on experience
• Help train and support newer technicians as your experience allows

What We're Looking For

Above all, we're looking for the right person to join our team long-term.

You should be:

• Reliable and ready to work each day
• Hard-working with a strong work ethic
• Positive, coachable, and willing to learn
• Comfortable working independently and as part of a team
• Detail-oriented and proud of the quality of your work
• Comfortable with hands-on, physically demanding work
• Professional and comfortable communicating with homeowners
• Interested in continuing to learn and grow your career with Waconia Comfort

Qualifications

Required:

• 2+ years of related field experience
• Experience with fireplace/hearth service, installation, HVAC, or a related mechanical trade
• Valid driver's license with an insurable driving record
• Ability to safely use hand and power tools
• Ability to lift and carry up to 100 lbs. on occasion
• Comfortable working from extension and step ladders
• Strong troubleshooting and problem-solving skills
• Good communication and customer service skills

Preferred, but not required:

• Previous experience servicing or installing gas, electric, or wood fireplaces
• NFI Certification or other hearth industry certification
• HVAC or Hearth Technical School Certificate
• Experience with low-voltage wiring, brazing, or soldering
• High school diploma or GED

Pay & Benefits

$25–$40/hour based on experience, plus performance-based bonus opportunities.

Benefits include:

• 401(k) with employer match
• Medical, dental, and vision insurance options
• Health Savings Account (HSA)
• Paid time off
• Paid holidays
• Manufacturer and technical training
• Opportunities to earn industry certifications
• Company uniforms
• Company-provided technology
• Access to a company vehicle for work-related use
• Opportunities for continued training, advancement, and long-term career growth

Schedule

Full-time

Typical hours: Monday–Friday, 8:00 AM–5:00 PM

About Waconia Comfort

Waconia Comfort has been serving Waconia and the surrounding communities since 1993. We specialize in heating, cooling, plumbing, and fireplaces, with a focus on quality workmanship and dependable service.

We're a local company that values doing things the right way. We invest in our employees through training and continued development, and we're looking for people who want more than just their next job, we're looking for people who want to grow with us.

If you're dependable, mechanically skilled, ready to work, and looking for a place to build your career, we'd like to hear from you.

Additional Postings available from Waconia Comfort