Firearms Specialist and Sales

EZCORP, Inc.; Laredo (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive Wages

Monthly UNCAPPED Bonus Potential

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP, Inc. is seeking a Firearms Specialist in our Texas stores. You’ll lead the firearms department, applying knowledge of long guns and pistols while delivering exceptional customer service in a fast-paced environment.

You’ll handle buying, selling, and loaning firearms, ensure 4473 and ATF compliance, and train teammates. A background in firearms and strong sales skills, plus the ability to pass background checks, will help you succeed. Bilingual candidates are a plus.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of customer service/sales and firearms experience.
• Knowledge of federal and state firearms regulations.
• Able to pass criminal/ATF background checks and drug tests.
• Bilingual abilities are a plus.

Responsibilities

• Manage all aspects of the firearms department, driving profitability through buying, selling, and loaning firearms.
• Oversee merchandising, pricing, inventory controls, and evaluations of firearms and accessories.
• Ensure compliance with ATF guidelines and complete 4473 forms when applicable.
• Train team members on proper handling and transactions involving firearms.
• Meet or exceed financial targets for the firearms department.
• Build strong relationships with customers and provide service excellence.

Skills

Firearms knowledge

Customer service

Negotiation

Communication

Bilingual (English/Spanish)

Education

High school diploma or GED

Job description

Address: 3401 San Bernardo Dr. Laredo, Texas 78040Brand: El BufaloWe want you to join us for a career – not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!Do you consider yourself a firearms expert? How would you like to work in an industry where you can share your passion with customers and fellow Team Members every day?EZCORP family of brands, which includes EZPAWN, Value Pawn, and more, is a leading provider of pawn loans in the United States and Latin America. We are passionate about customer service and our Team Members. We are currently hiring for Firearms Specialist to join our team who brings passion and knowledge about firearms sales, safety, and compliance.EZCORP provides our full-time Team Members with a comprehensive benefits package to help you achieve your optimal work/life balance.Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.In addition to a great career, here are some of the other things we offer our Team Members:Free Health Insurance*Competitive WagesMonthly UNCAPPED Bonus Potential Paid on Store and Individual PerformanceGreat Working Hours401(k) with Company MatchGenerous Paid Time OffHoliday PayStore DiscountHere’s what you can expect as a Firearms Specialist:The ideal Firearms Specialist will have vast firearms knowledge and extensive gun handling experience. Familiarity with long guns and pistols is critical. This experience may be from prior retail, hunting, or the collecting of firearms. The Firearms Specialist is responsible for all aspects of managing the firearms department, including driving profitability through buying, selling, and loaning on firearms. The Firearms Specialist completes all 4473 forms (when present), is responsible for all aspects of compliance with ATF guidelines and ensures the store’s FFL status stays in good standing. Other Firearms Specialist duties include, but are not limited to:Evaluating the value of firearms presented as collateral.General management of the store’s firearms and firearm accessories, including merchandising, pricing, inventory controls, and evaluationAdhering to firearm compliance, such as appropriate certifications, gun book, 4473, NICS and/or other federal/state agency formsMeeting or exceeding financial targets set for the firearms department.Establishing meaningful and respectful relationships with customersTraining Team Members on proper handling of and transactions involving firearms.Requirements for the Firearms Specialist role:The ideal candidate will possess an engaging personality, strong negotiation talents, and the ability to read and manage customer needs. You should also be highly organized and detail-oriented, with excellent judgment as well as strong time-management and prioritization skills. It is also important you display excellent communication and interpersonal skills, as well as the ability to build solid ongoing customer relationships. Additional requirements for the role include:High school diploma or GEDMinimum 1 year of customer service/sales and firearms experienceKnowledge of federal/state firearms regulationsAble to pass a criminal and ATF background check and drug test.Adhere to all Company policies, procedures, and regulations.Experience with 4473s, a plusSales background, a plusBilingual, a plus*No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.