Fire Suppression Service Technician

Hiller Companies, LLC; Charleston (SC); On-site; USD 42,000 - 65,000; Full time

Job summary

The Hiller Companies, LLC in Charleston, SC, is seeking a Fire Suppression Service Technician to inspect, test, maintain, and repair kitchen hood fire suppression systems across facilities. You will ensure system reliability, safety, and compliance with NFPA standards.

This role involves hands-on field service, coordinating with clients and the service team to schedule visits, perform maintenance, document activities, and uphold safety procedures.

Qualifications

• Experience inspecting and testing fire suppression systems.
• Familiarity with NFPA 17 and NFPA 96 helpful.

Responsibilities

• Conduct inspections and tests on fire suppression systems per NFPA and codes.
• Perform routine maintenance on cylinders, release mechanisms, and panels per NFPA specs.
• Test and recharge extinguishing agent cylinders and ensure proper pressures.
• Identify and troubleshoot leaks or malfunctions; implement corrective actions.
• Repair/replace components to NFPA standards.
• Coordinate with clients to schedule service visits and provide recommendations.
• Inspect and maintain gas cylinders, hydrostatic testing, refilling, reinstallation.
• Respond to service calls, diagnose problems, restore functionality.
• Document all activities in the Service Trade platform.
• Interact with clients to discuss findings and upgrades.
• Work with Service Coordinators to optimize orders and scheduling.
• Maintain clean work area and adhere to safety guidelines.

Job description

The Hiller Companies, LLC has an immediate opening for Fire Suppression Service Technician.

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standards of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance, and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal – making the world a safer place.

Job Summary:

A Fire Suppression Service Technician is responsible for the inspection, testing, maintenance, and repair of kitchen hood fire suppression systems in various facilities. The primary duty is to ensure the reliability, functionality, and compliance of fire suppression systems, including but not limited to, kitchen hood suppression systems, ensuring that all work is completed according to the applicable codes and standard

Key Responsibilities

• Conduct thorough inspections and tests on fire suppression systems, including kitchen hood suppression systems according to the requirements outlined in NFPA 17, NFPA96, and other applicable codes and standards
• Perform routine maintenance activities on fire suppression system components, including cylinders, nozzles, release mechanisms, and control panels, in accordance with NFPA standards and manufacturer specifications.
• Test and recharge agent cylinders as necessary, ensuring that they are properly pressurized and filled with the appropriate extinguishing agent
• Identify and troubleshoot issues with fire suppression systems, such as leaks, pressure problems, or malfunctioning components, and implement corrective actions as per NFPA requirements.
• Repair and replace fire suppression system components as needed, ensuring compliance with NFPA standards and manufacturer specifications.
• Coordinate with clients to schedule service visits and communicate recommendations for system improvements or upgrades based on NFPA requirements.
• Inspect and maintain gas cylinders, including hydrostatic testing, refilling, and reinstallation, following NFPA standards and manufacturer specifications.
• Respond promptly to service calls and emergency requests, diagnosing problems and implementing solutions to restore system functionality.
• Document all service activities accurately and thoroughly, including inspection reports, work orders, and parts usage, and customer notes, using the Service Trade operations platform.
• Work closely with Deficiency Sellers to provide detailed inspection reports, material needs, and other job- related notes, to prepare and deliver repair estimates in a timely manner
• Interact professionally with clients to schedule work, discuss inspection findings, address any concerns or questions, and provide recommendations for system upgrades or improvements
• Work closely with Service Coordinator(s) to optimize work orders, material requisitions, and job scheduling, focusing on efficiency, productivity, and customer satisfaction.
• Maintain a clean and organized work environment, always adhering to safety guidelines, protocols, and procedures.