Fire Sprinkler Service Technician

Johnson Controls, Inc.; Jacksonville (FL); On-site; USD 26,000 - 36,000; Full time

Job summary

Johnson Controls, Inc. is seeking a Fire Sprinkler Technician in Jacksonville, FL to service and repair sprinkler systems across commercial, industrial, and residential settings.

The role involves reading blueprints, following manuals, and performing tests and maintenance with a strong focus on safety and customer satisfaction. The ideal candidate has at least 3 years in the sprinkler industry, a valid state license, and the ability to work flexible hours and travel.

Qualifications

• 3 years of documented experience in Fire Sprinkler/Suppression industry.
• Experience in reading and interpreting blueprints, submittals, and manuals.
• High School Diploma or equivalent.
• Ability to follow verbal and written instructions.
• Capable of lifting 50–70 lbs.
• Able to climb ladders, scaffolding and work up to 40 feet.
• Able to work weekends and participate in on-call rotation.
• Must pass pre-employment background and drug test.
• Must possess current State Fire Protection License or Journeyman License.
• Valid driver’s license and driving record meeting company requirements.

Responsibilities

• Receive service calls from Service Resource Center and obtain brief description of issues.
• Contact customer representative to ascertain problems and coordinate service.
• Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications (wet, dry, pre-action, deluge, fire pumps).
• Read and interpret blueprints, submittals, specifications, and manuals to diagnose and repair equipment.
• Maintain effective customer service and clear communication with district staff and customers.
• Complete service acknowledgments with proper coding and obtain customer signature.
• Participate in scheduled on-call rotation.
• Perform other duties as assigned.

Skills

Fire Sprinkler Experience

Blueprint Reading

Safety Awareness

Customer Service

Organizational Skills

Driver's License

Background Check Ready

Education

High School Diploma or Equivalent

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do

• Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
• Contact customer representative and ascertain equipment/systems problems.
• Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications.
• These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge, and fire pumps.
• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc., to diagnose and repair equipment.
• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.
• Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.
• Electronically complete Service Acknowledgements with proper coding and obtain customer’s signature.
• Participate in a scheduled On-call rotation.
• Perform other duties as assigned.

What we look for

Required

• 3 years of documented experience in Fire Sprinkler/Suppression industry
• Experience in reading and interpreting blueprints, submittals, and operational/product manuals
• High School Diploma or equivalent required
• Ability to follow verbal and written instructions
• capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
• Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
• Ability to work flexible hours including weekends to meet customer requirements
• Able to participate in an on-call rotation schedule
• Overnight travel will be required
• Demonstrate a high level of customer service
• Maintain truck inventory to ensure timely response to customer needs Ability to adhere to, implement, and always follow safety guidelines and procedures.
• Strong organizational skills, positive attitude, and an ability to learn quickly
• Possess a valid driver’s license and driving record that meets company requirements
• Able to pass a pre-employment background and drug test
• Must possess and retain current State Fire Protection License or Journeyman License valid
• Additional Job Description

Preferred

• NICET Level II certification

HIRING HOURLY RANGE: $19-26 (Hourly rate to be determined by the education, experience,knowledge, skills, and abilities of the applicant, internal equity, and alignment with marketdata.) This position includes a competitive benefits package. The posted salary range reflectsthe target compensation for this role. However, we recognize that exceptional candidatesmay bring unique skills and experiences that exceed the typical profile. If you believe yourbackground warrants consideration beyond the stated range, we encourage you to apply. Tosupport an efficient and fair hiring process, we may use technology assisted tools, includingartificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions areultimately made by human reviewers. For details, please visit the About Us tab on theJohnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

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