Fire Sprinkler Service Technician

Metro Fire+Security; El Paso (TX); On-site; USD 52,000 - 86,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Time Off

Paid Holidays

401(k) matching

Job summary

Metro Fire+Security is seeking a Fire Sprinkler Service Technician to service, repair, and upgrade sprinkler systems, ensuring NFPA 25 compliance across diverse clients. You will diagnose issues, perform testing, and complete detailed service tickets under varying site and weather conditions.

The role requires strong communication, a proactive customer-first approach, and the ability to work independently with minimal supervision. On-call rotation and travel to multiple job sites are expected.

Qualifications

• Texas General Inspector (RME-I) or NICET II certification.
•  
• Authorized to work in the USA.
• High School Diploma or GED.
• 5 years of relevant work experience.
• Able to work flexible hours including on-call, nights and weekends.
• Able to travel to multiple job sites daily.
• Professional verbal and written communication skills.
• Knowledge of fire systems and tools.
• Able to work independently with little supervision.

Responsibilities

• Perform NFPA 25 inspections for various customers.
• Perform fire sprinkler system repairs, maintenance, and upgrades.
• Test and maintain fire pumps.
• Flow test and maintain hydrants.
• Collaborate with other technicians to complete inspections.
• Perform repairs, service work, TI work, and new installations.
• Maintain tools and equipment; perform preventive maintenance.
• Produce legible, accurate service reports.
• Complete invoicing paperwork promptly.
• Stay current with codes and industry changes.
• Attend required safety training and courses.
• On-call duties as required.

Skills

Texas-Inspector RME-I/NICET II

Valid driver's license

Authorized to work in USA

5 years experience

Professional communication

Fire system knowledge

Independent work

Attention to detail

Bilingual

Backflow inspections

OSHA/NICET Certifications

Microsoft Office

Profit Zoom / Building Reports / Paylo

Education

High School Diploma or GED

Tools

NFPA 25 knowledge

Microsoft Office

Profit Zoom

Building Reports

Paylocity

Job description

Description

Metro Fire + Security has been serving Arizona since 1972. We are a full-service fire protection company that offers statewide service in Arizona, California, New Mexico, Nevada and Texas We are a family-owned business that prides itself on customer service and integrity. Our staff of friendly and experienced professionals are dedicated to proving quality service.

From initially selling and servicing fire extinguishers, we have transformed ourselves into a full-service fire and life safety corporation. We now specialize in sprinkler system testing, repair and installation, kitchen and restaurant systems, fire alarm design, installation and service, backflow prevention devices, full service alarm monitoring, fire pump repair and installation, and underground hydrant repairs and installation, among the many services we offer.

Great company culture with room to grow.

The Fire Sprinkler Service Technician is primarily responsible for servicing, repairing, and replacing fire sprinkler products and repairing fire sprinkler systems to the prescribed standards, identifying code and non-conformance issues, and preparing accurate and timely service ticket reports. A desired candidate performs the full job despite site and weather conditions, can work with little supervision, has professional communication skills, and is consistently looking out for the customer’s best interest.

Responsibilities

• Perform NFPA 25 inspections for various types of customers
• Perform fire sprinkler system repairs, maintenance, and upgrades
• Testing and perform maintenance on fire pumps
• Flow testing and perform maintenance on fire hydrants
• Work with other technicians to complete various inspections
• Perform repairs, service work, TI work, new installation work
• Keep tools and equipment operating by following operating instructions; troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, etc.
• Complete and produce reports that are legible, accurate and detailed
• Invoice paperwork in a timely manner
• Stay current with code requirements and industry changes
• Attend and complete all required training courses, including safety training
• Perform other related duties as assigned or required
• On call from time to time

Requirements

• Texas General Inspector (RME-I) or NICET II
• Valid driver's license
• Authorized to work in the USA
• High School Diploma or GED
• 5 years prior, relevant work experience
• Able to work flexible hours including on-call rotation, nights, and weekends to meet customer needs
• Able to carry and move tools and equipment up to 100 lbs.
• Able to work in unusual and sometimes difficult positions - climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
• Able to travel to multiple job sites each day
• Able to walk, stand, stoop, kneel, crouch, and climb ladders multiples times a day
• High precision/ detail-oriented
• Professional verbal and written communication skills
• Able to work independently, with little supervision
• Knowledge of fire systems and tools
• Does not take short cuts: work effectively and efficiently while performing all aspects of the required job

Preferred

• CSA Certification
• NICET Certification
• OSHA Certification
• Knowledge working in Profit Zoom, Building Reports, and Paylocity
• Working knowledge of Microsoft Office (Excel, Outlook, Word)
• Backflow inspections and repair work
• Bilingual

Benefits

• Medical
• Dental
• Vision
• Paid Time Off
• Paid Holidays
• 401(k) matching