Fire Restoration Technician I — Career Growth & Impact

ServiceMaster Restoration by Century; Willowick (OH); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Competitive pay based on experience

Career advancement opportunities

Comprehensive training

Supportive leadership

Job summary

ServiceMaster Restoration by Century in Willowick, Ohio, is looking for a Fire & Contents Restoration Technician to join their elite team. Responsibilities include performing fire damage restoration, customer interaction, and maintenance of restoration tools. Ideal candidates will have experience in fire restoration, strong customer service skills, and a positive attitude. This full-time position offers competitive pay and opportunities for career development in a supportive environment, helping clients recover from fire and smoke damage.

Qualifications

• Some hands-on experience in fire or smoke damage restoration (residential or commercial).
• Ability to work in confined or challenging spaces and wear PPE when required.
• Valid driver’s license with a clean driving record.

Responsibilities

• Perform all aspects of fire and smoke damage restoration.
• Safely pack, move, clean, and restore fire-damaged belongings.
• Operate restoration tools and equipment.
• Document job progress and interactions using software.
• Work directly with homeowners and insurance adjusters.
• Follow safety procedures and maintain a clean worksite.
• Participate in on-call rotations for emergencies.

Skills

Strong work ethic

Dependability

Positive attitude

Customer service skills

Communication skills

Ability to lift 50 lbs

Tech-savvy

Education

IICRC FSRT & OCT certifications

Tools

Restoration software (e.g., Contents Track, iCAT, Restore 365)

Job description

ServiceMaster Restoration by Century in Willowick, Ohio, is looking for a Fire & Contents Restoration Technician to join their elite team. Responsibilities include performing fire damage restoration, customer interaction, and maintenance of restoration tools. Ideal candidates will have experience in fire restoration, strong customer service skills, and a positive attitude. This full-time position offers competitive pay and opportunities for career development in a supportive environment, helping clients recover from fire and smoke damage.