Fire Operations Dispatcher (24/7 Shifts)

911 Emergency Communications; Godley (TX); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Godley, TX, is seeking Fire Dispatcher opportunities. You will receive incident details, document reports, and coordinate with responding crews.

This role requires calm under pressure, strong radio discipline, and accurate data entry. Shifts can include nights, weekends, and holidays, with training and certifications potentially required depending on the assignment.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Information handling

Radio communication

Data entry

Maps

Computer systems

Education

High school diploma

Fire dispatch training

Emergency medical dispatch training

Tools

Radio equipment

Mapping software

Computer systems

Job description

911 Emergency Communications in Godley, TX, is seeking Fire Dispatcher opportunities. You will receive incident details, document reports, and coordinate with responding crews.

This role requires calm under pressure, strong radio discipline, and accurate data entry. Shifts can include nights, weekends, and holidays, with training and certifications potentially required depending on the assignment.