Fire & Life Safety Technician I – Field Service Expert

MSS Solutions, LLC; Charleston (SC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401k with Employer Contributions

PTO

Paid Holidays

Employee Assistance Program

Long-term Disability

Short-term Disability

Flexible Spending Plan

Health Savings Plan

Job summary

A fire safety solutions provider in Charleston is looking for a Service Technician - Fire I. Ideal candidates will have experience with commercial fire alarm systems and perform inspections, installations, and maintenance. Responsibilities include troubleshooting system issues and ensuring customer satisfaction. Candidates must be able to work independently, travel within NC/SC, and adhere to safety protocols, including passing background checks and drug tests. The position offers competitive compensation and a supportive work culture.

Qualifications

• Two years of experience in commercial/industrial fire alarm systems.
• Experience with Microsoft Excel and Word for inspection reporting.
• Ability to read and interpret technical manuals and blueprints.
• Valid driver's license and clean driving record required.

Responsibilities

• Perform routine inspections, testing, servicing, installation, and preventative maintenance.
• Troubleshoot system problems and resolve them via installation or software changes.
• Maintain customer satisfaction for continual company growth.
• Support emergency service call-out on a rotational basis.

Skills

Troubleshooting skills

Knowledge of computer networking

Low voltage electrical understanding

Use of hand tools and multi-meters

Job description

A fire safety solutions provider in Charleston is looking for a Service Technician - Fire I. Ideal candidates will have experience with commercial fire alarm systems and perform inspections, installations, and maintenance. Responsibilities include troubleshooting system issues and ensuring customer satisfaction. Candidates must be able to work independently, travel within NC/SC, and adhere to safety protocols, including passing background checks and drug tests. The position offers competitive compensation and a supportive work culture.