Fire Dispatcher: Vital 24/7 Emergency Communications Expert

County Emergency Communications; Winter Haven (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

County Emergency Communications in Winter Haven, FL, is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. Dispatchers receive incident information, alert resources, and maintain radio communications with responding crews.

Night and weekend shifts, overtime, and coverage during major incidents are possible. Requirements include a high school diploma (or GED) and fire dispatch training; EMT dispatch experience is a plus.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Computer systems

Education

High school diploma or GED

Fire dispatch certification

Emergency medical dispatch training

Job description

County Emergency Communications in Winter Haven, FL, is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. Dispatchers receive incident information, alert resources, and maintain radio communications with responding crews.

Night and weekend shifts, overtime, and coverage during major incidents are possible. Requirements include a high school diploma (or GED) and fire dispatch training; EMT dispatch experience is a plus.