Fire Dispatcher: Strategic Incident Response & Radio Ops

Emergency Telecommunicator Services; Willow Hill (PA); On-site; USD 40,000 - 65,000; Full time

Job summary

Emergency Telecommunicator Services in Willow Hill, PA seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazards. You’ll receive incident information, alert resources, and maintain radio communications with responding crews.

Ideal candidates have strong data entry, calm communication under pressure, and familiarity with fire service protocols. Some roles require dispatch training or EMT courses; hour shifts, overtime, and weekends are common.

Qualifications

• High school diploma or GED required.
• Fire dispatch training or EMT/incident-management coursework may be required for specific assignments.
• Comfort with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations and access information.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Attention to detail

Multitasking

Clear communication

Radio communication

Education

High School Diploma or GED

Tools

Computer systems

Maps

Radio equipment

Job description

Emergency Telecommunicator Services in Willow Hill, PA seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazards. You’ll receive incident information, alert resources, and maintain radio communications with responding crews.

Ideal candidates have strong data entry, calm communication under pressure, and familiarity with fire service protocols. Some roles require dispatch training or EMT courses; hour shifts, overtime, and weekends are common.