Fire Dispatcher: Rapid Response & Crisis Communications

County Emergency Communications; Harrisburg (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Job summary

County Emergency Communications in Harrisburg, NC seeks Fire Dispatcher professionals to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communication with responding crews.

A high school diploma is commonly required; dispatch training or EMS/incident-management coursework may be required for certain assignments. Work hours may include overnight shifts, weekends, holidays, and overtime.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or equivalent

Fire dispatch certification or EMS/IC coursework

Job description

County Emergency Communications in Harrisburg, NC seeks Fire Dispatcher professionals to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communication with responding crews.

A high school diploma is commonly required; dispatch training or EMS/incident-management coursework may be required for certain assignments. Work hours may include overnight shifts, weekends, holidays, and overtime.