Fire Dispatcher: Rapid, Precise Incident Communications

911 Emergency Communications; Jacksonville (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Job summary

911 Emergency Communications in Jacksonville, TX seeks a Fire Dispatcher to coordinate fire and rescue responses, relay critical information, and maintain radio discipline. You will document incident details, verify locations, alert stations, and monitor channels to ensure rapid, accurate dispatching.

The role includes shifts that may cover overnights, weekends, holidays, and overtime. Applicants should be comfortable with computer systems and emergency communications protocols while meeting

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Accurate data entry

Radio communication

Maps

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Jacksonville, TX seeks a Fire Dispatcher to coordinate fire and rescue responses, relay critical information, and maintain radio discipline. You will document incident details, verify locations, alert stations, and monitor channels to ensure rapid, accurate dispatching.

The role includes shifts that may cover overnights, weekends, holidays, and overtime. Applicants should be comfortable with computer systems and emergency communications protocols while meeting