Fire Dispatcher: Rapid Incident Communications

Emergency Telecommunicator Services; North Canton (CT); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in North Canton, CT, seeks skilled fire dispatchers to coordinate emergency responses and maintain critical communications. The role supports alerting stations, tracking incidents, and ensuring accurate data entry under pressure.

Ideal candidates have a high school diploma or GED, familiarity with computer systems, maps, and radio communication, and may require fire dispatch or EMS training for certain assignments.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Computer literacy

Data entry

Maps

Radio communication

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in North Canton, CT, seeks skilled fire dispatchers to coordinate emergency responses and maintain critical communications. The role supports alerting stations, tracking incidents, and ensuring accurate data entry under pressure.

Ideal candidates have a high school diploma or GED, familiarity with computer systems, maps, and radio communication, and may require fire dispatch or EMS training for certain assignments.